Job summary

We are looking for an HR Shared Services Global Coordinator to join our growing HR Shared Services team on an 8-month fixed term contract. In this role, you will support a wide range of global HR operations, with strong focus on talent acquisition coordination, onboarding, and HR administration. Working closely with Talent Acquisition and cross-functional HR teams, you will help deliver a seamless employee experience while ensuring HR processes are accurate, efficient and compliant as we continue to scale our global HR Shared Services function. 

This position operates during US business hours, requiring availability to work a schedule aligned with our US-based teams.  

What you will do

• Partner with the TA team to schedule interviews, log new hire onboarding tickets, conduct reference and background checks, document processes, update job descriptions and job posts, execute employer brand building initiatives.
• Be the point of contact for new hires during the new hire onboarding cycle.
• Partner internally with Service desk, payroll and facilities to meet new hire onboarding deadlines.
• Assist with global process development when required.
• Administer centralized case management tool by allocating and executing tasks with regards to the broader HR life cycle support items.
• Capture and or Quality assure information captured onto ADP (HR Database).
• Support new shared service item integrations from the business through discussion, development and adherence to new processes.
• Monthly payroll submissions by respective cut-off dates.
• Serve as a point of compliance for all work affected from within the Shared Services Centre.
• Assist with global HRSSC projects when required.

What you will have

• 2+ years of HR administration experience preferably in a HR Support or Shared Services environment. (Global experience will be advantageous).
• Strong passion for HR administration.
• Detail orientated and creative problem-solving abilities.
• Team player and independent contributor.

Nice to have

Tool Experience: LinkedIn Recruiter, Greenhouse Recruit and Onboarding, ADP, JIRA , Hire Right(advantageous).

Additional Information

This role involves shift work, with hours alternating between:

• 1PM to 10PM SAST/2PM to 11PM SAST (to support US/MT daylight saving time).
• This schedule accommodates global business hours across different time zones and will observe US Public Holidays.

Benefits

• Competitive compensation and comprehensive benefits package  
• Generous paid time off, including holidays and additional leave options  
• Family-friendly leave policies, including maternity, paternity, and other supportive leave programs  
• Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources  
• Pension, life insurance, and income protection benefits (location dependent)  
• Employee Assistance Program with 24/7 confidential support for employees and their families  
• Education assistance and professional development opportunities  
• Access to LinkedIn Learning and continuous learning resources  
• Employee referral bonus program and additional company perks and discounts  
• Business travel insurance and global employee support programs 

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

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