Who We're Looking For - Who We're Looking For - HR Ops Specialist (Temporary Assignment)

Clearlink is seeking an experienced HR Ops Specialist to provide temporary coverage for an anticipated 3-5 months. This is an at-will position, and Clearlink may end the assignment at any time, with or without cause or notice, based upon business needs. 

This role is responsible for keeping day-to-day HR operations, benefits administration, and leave administration running smoothly during the coverage period. The ideal candidate is detail-oriented, comfortable managing recurring deadlines across multiple systems and vendors, and able to quickly learn Clearlink's processes with minimal ramp-up time. 

• Flex Schedule: This role expects in-office collaboration at our SLC, UT Headquarters on Tuesdays and Thursdays, with Wednesdays designated as a flex day based on team and manager needs. Remaining workdays are remote, depending on role requirements. 

The Impact You Will Make

Benefits Oversight:

• Provide daily management of the benefits communication channel, including invoice auditing and resolution of system integration logs.
• Execute weekly operational tasks for benefits funding, verification auditing, contribution file uploads, and participant enrollment messaging.
• Conduct monthly reconciliation of billing statements for our comprehensive vendor suite, covering medical, pharmacy, and ancillary insurance plans.
• Facilitate orientation sessions to educate incoming team members on our benefits package.
• Support the annual Open Enrollment cycle and contribute to the processing of ACA 1095-C documentation as required.

Leave Management & Regulatory Compliance:

• Direct the end-to-end administration of parental leave requests, maintaining case files and ensuring adherence to FMLA guidelines.
• Engage in weekly ADA review meetings, applying expertise in workplace accommodations and statutory leave requirements.

HRIS Efficiency (Workday):

• Maintain Workday data integrity by managing queue priorities, global time-off analytics, and the lifecycle of contractor records.

Transition & Off-boarding:

• Coordinate administrative off-boarding logistics, including equipment return labels and the execution of complex severance workflows.

Financial Alignment & Audit Support:

• Synchronize legacy award data with payroll systems and facilitate various compliance audits, including governmental wage reporting.

General Operations:

• Address day-to-day administrative inquiries and manage the HR ticketing system to ensure timely resolution of employee needs.

What You Bring

• Prior experience in HR operations, benefits administration, or a similar HR generalist/coordinator role
• Working knowledge of employee benefits plans and enrollment processes
• Familiarity with FMLA and general leave-of-absence compliance requirements
• Experience with Workday or a comparable HRIS strongly preferred
• Comfort managing invoice processing, reconciliation, and vendor payment deadlines
• Strong attention to detail and ability to manage multiple recurring deadlines simultaneously
• Ability to handle sensitive and confidential employee information with discretion
• Strong written and verbal communication skills
• Ability to ramp up quickly and work independently after initial training

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink. 

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 1 hour interview with the Hiring Team
• 30-min - 45 minute Final interview 

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

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