WHY TEXTUS

TextUs on a mission to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers. With a focus on innovation, ease of use, and delivering measurable results, our strategy is rooted in creating tools that outperform other messaging solutions while fostering trust and value for our customers and stakeholders.

At TextUs, every team member is empowered to make a difference. Our collaborative and data-driven culture, combined with the guidance of a proven leadership team, ensures you have the resources and support to excel. Together, we’re building the future of mobile-first, conversational engagement and redefining what’s possible for businesses and their stakeholders.

RESPONSIBILITIES

• Culture and Engagement
• Serve as the cultural connective tissue of the organization — bridging the gap between stated values and lived experience, building intentional culture for a hybrid team
• Design and drive programming, moments, and rhythms that foster genuine cross-functional connection, not just project-based interaction
• Track engagement signals and act on them before they become retention risks
• Performance Management
• Build a performance management process that is simple enough to use consistently and meaningful enough to actually drive growth.
• Establish clarity around performance conversations — what they're for, how they're structured, and how they connect to compensation and growth decisions
• Coach managers through difficult conversations and performance concerns; develop their capability, not just their compliance
• Transform the review cycle from an administrative obligation into a meaningful development tool
• Talent and Recruiting
• Own full-cycle recruiting for an attrition-driven hiring plan, coordinating contract recruiters as volume requires
• Maintain a high bar on candidate quality and fit while moving with the speed the business demands
• Build and protect a candidate experience that accurately reflects who TextUs is
• HR Operations
• Run day-to-day HR operations across benefits, compliance, employee relations, onboarding, and offboarding with efficiency and accuracy
• Identify and implement automation and workflow improvements that reduce manual lift and increase consistency
• Support executive and operational coordination needs — board logistics, travel, events — with discretion and reliability
• Own HRIS data integrity and produce reporting that informs people decisions
• Thought Leadership and Strategic Partnership
• Bring the people perspective to leadership proactively — surface risks, flag patterns, and offer recommendations before they're asked for
• Come prepared with a point of view and options: assess the situation, frame the choices, and make a clear recommendation
• Balance a fast-moving, execution-focused leadership team with a steady, longer-view perspective on people and culture
• Build credibility as a trusted internal resource on retention, team health, and people operations as the company grows

WHO YOU ARE

• 6+ years HR experience (3+ in standalone/generalist/people ops at similar company size/stage) with a background in high-growth SaaS or tech
• Proven ability to own full employee lifecycle (onboarding → offboarding) and end-to-end people experience
• Fluent in ADP or comparable HRIS; experienced improving and automating HR processes
• Equally effective as a strategic executive thought partner and hands-on HR administrator
• Full-cycle recruiting, independent or coordinating with contract recruiters as needed
• Strong critical thinker who identifies problems and recommends solutions proactively
• Handles sensitive/confidential matters with discretion; knows when to act, escalate, or listen
• Navigates hard conversations (performance, exits, org change) with directness and empathy; coaches managers to do the same
• Track record of intentionally building culture for hybrid/distributed teams
• Highly self-directed; owns the function, sets priorities, drives work independently
•  SHRM-CP or SHRM-SCP certification preferred
• Denver-based, with the ability to come into the office as needed; in-person expectations may increase as the team and office footprint grow

INTERVIEW PROCESS

Initial phone call w. Recruiter (30 mins via Zoom Video)

• Topics: Culture, logistics

Interview w. Hiring Manager  (45 mins via Zoom Video)

• Topics: Culture, skills, role overview

Interview w. HR Consultant (30 mins via Zoom Video)

• Topics: Culture, leadership, skills, role overview

Interview w. CEO (30 mins via Zoom Video)

• Topics: You will come prepared with questions about the role, team, product to ensure this role is the best fit for you.

Rembrandt Assessment

• Topic: The Rembrandt assessment allows TextUs to assess how your personality fits within the role and the TextUs culture. 

Interview & Presentation w. Cross Functional Leadership team (60 mins via Zoom Video)

• Topics: Culture, leadership, skills, role overview
• Presentation - prompts will be sent prior to interview

EMPLOYMENT DETAILS

• Job Type: Full-Time
• Compensation Range: $110,000 - $120,000
• Location: Hybrid. Headquartered in Denver, CO
• # of hires for this role: 1
• Target Start Date: 2-3 weeks from offer
• Reporting to: Director of Finance & Accounting

By submitting your resume for this role - you consent to communication via text and email

TEXTUS BENEFITS INCLUDE

• Competitive pay
• Health / Dental / Vision Insurance
• HSA contributions
• 401K with company match
• Unlimited PTO
• Cell phone + internet reimbursement for $100/month.
• One-time $1,000 home office stipend once you’ve been with TextUs for 6 months
• Up to 12 weeks of Paid Leave 
• 12 holidays + EOY Closure (schedule here)
• U.S. remote first with optional WeWork office space in downtown Denver, CO

TextUs does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.