About the Opportunity

JOB SUMMARY:

The HR Associate provides expertise and guidance to managers and staff on a wide range of human resources functions in support of their portfolio, including but not limited to, hiring, onboarding, offboarding, position management, training, performance development and compliance practices for full-time, part-time, temporary, and international employment. The Associate works closely with HR Business Partners, Staff, Managers and University HR colleagues to resolve issues related to hiring, data accuracy, benefits, payroll, compliance, time tracking, etc.

The ideal candidate will bring a strong customer service orientation, a proactive mindset, and a passion for working collaboratively with different teams. This role is heavily focused on administrative and operational support, requiring strong organizational skills, attention to detail and ability to manage competing priorities effectively.

This position is based in Boston and qualifies for a hybrid work arrangement. The HR Associate will report to the Manager of HR Administration.

MINIMUM QUALIFICATIONS:

• Knowledge and skills typically obtained through a related bachelor's degree or equivalent

• Atleast 3-5 years of human resources experience   

• Knowledge of human resources policies/procedures, programs and related employment laws.

• Ability to think critically and quickly apply new concepts

• Proven ability to effectively work with competing priorities and with an agile, flexible approach

• Strong customer service skills, with the ability to handle sensitive information, work effectively with all levels of the organization, and resolve issues in a professional and timely manner.

• Strong organization skills, attention to detail, and follow though skills are essential

• Proven ability in performing tasks with a high degree of accuracy and efficiency

• Excellent oral and written communication skills

• Advanced MS Office proficiency, including SharePoint, spreadsheet, database, presentation.

• Ability to learn new technology and systems quickly and apply them to daily tasks

• Workday experience preferred

RESPONSIBILITIES INCLUDE:

• Act as the primary point of contact when onboarding new hires, including new hire communications and I9s

• Execute Workday transactions including offers, job changes, compensation changes, and terminations

• Serving as a knowledgeable resource for managers, guiding them through position management, hiring, onboarding, job changes, and other processes

• Identify training and resource gaps, help devise and deliver training and other resources needed; identify opportunities for process improvement

• Proactively and routinely conduct data audits and remedy data errors

• Provide excellent customer service by responding to inquiries from staff and managers as appropriate, directing employees to the appropriate HR Business Partner as needed

• Independently manage the hiring of temporary non-student workers

• Maintaining personnel files and records

• Providing event and logistical support with training and engagement activities

• Retrieving, organizing, and compiling data as requested

• Participate in a variety of special projects, initiatives and other assignments that improve the candidate experience, employee experience and/or the level of services delivered to the University

Position Type

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

Expected Hiring Range:

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.