Key Responsibilities:

• Handle the allocation of incoming payments to the correct accounts
• Ensure accuracy and timeliness in cash application
• Proactively manage and execute collection activities to ensure timely receipt of payments
• Communicate with customers to resolve outstanding invoices and payment issues
• Maintain and manage all relevant documentation related to account receivable
• Ensure completeness and accuracy of documents for audit purposes
• Identify and escalate payment disputes to the appropriate department for resolution
• Follow up on escalated issues to ensure timely resolution
• Provide necessary documentation and support during internal and external audits
• Ensure compliance with audit requirements and standards
• Forecast collection trends and provide regular reports on receivable status
• Analyze collection data to identify potential issue and areas for improvement
• Perform day-to-day operations within agreed timelines and service level agreements
• Continuously improve processes to enhance efficiency and effectiveness

Qualifications:

• Minimum of 2 years' experience in Account Receivable in an FMCG company
• Proficiency in using SAP and Microsoft Office, especially Microsoft Excel
• Strong analytical and problem-solving skills
• Fluent in English, both written and spoken
• Ability to work independently and as part of a team
• Details-oriented with strong organizational skills

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