An advanced-level position responsible for providing high-level support, analysis, and management of the organization’s Human Resource Information System (HRIS). This role focuses on complex data management, in-depth reporting, and troubleshooting to support HR initiatives and decision-making. Acts as a key contributor to system enhancements, configurations, and process improvements, working collaboratively with cross-functional teams to optimize HRIS functionality and ensure alignment with organizational goals. This role also provides guidance to junior team members and serves as a primary point of contact for advanced user support and analytics.

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/

The Senior Business Systems Analyst will serve as the functional owner for Workday Recruiting, Talent, and Advanced Compensation processes, partnering closely with People Operations, Talent Acquisition, Total Rewards, Finance, and IT. This role is responsible for designing scalable, compliant, and data-driven solutions while leveraging automation and AI to continuously improve system efficiency, user experience, and business outcomes.

This role is ideal for a systems-minded analyst who thrives at the intersection of process design, technology optimization, and innovation.

Responsibilities:

Workday Functional Ownership

• Serve as the primary functional lead for Workday Learning, Recruiting, Talent, and Advanced Compensation modules.
• Design, configure, test, and deploy Workday business processes, frameworks, eligibility rules, and security configurations.
• Ensure system configurations align with evolving business needs, compliance requirements, and enterprise standards.

Process Optimization & Automation

• Identify opportunities to automate manual processes and streamline end-to-end workflows across recruiting, talent, and compensation.
• Partner with People Tech engineers to design and implement Workday automation, including Extend apps, RaaS-based solutions, integrations, and AI-enabled workflows.
• Reduce operational friction by eliminating redundant approvals, improving self-service capabilities, and enhancing system usability.

AI Enablement & Innovation

• Leverage AI tools to optimize recruiting workflows, talent insights, and compensation analysis.
• Partner with internal teams and vendors to evaluate, pilot, and implement AI-driven solutions that enhance People Team effectiveness.
• Translate business needs into scalable AI-enabled system solutions.

Stakeholder Partnership

• Act as a strategic partner to Talent Acquisition, Talent Management, Total Rewards, Finance, and HR leadership.
• Lead requirements gathering sessions and translate business needs into functional and technical solutions.
• Drive adoption through change management, documentation, and training.

Data, Reporting & Insights

• Partner with People Analytics to ensure reliable, actionable data across recruiting, talent, and compensation.
• Design and support dashboards, reports, and audit frameworks that enable data-driven decision-making.
• Ensure data integrity, consistency, and readiness for audit and compliance needs.

Governance, Compliance & Change Management

• Ensure all system changes follow established change management and compliance standards (SOX, ITGC, audit requirements).
• Support quarterly and annual audits by maintaining documentation, testing evidence, and approval workflows.
• Participate in Workday release planning, testing, and deployment activities.

Skills and Experience needed for success in this role:

Required

• 7+ years of experience in Workday functional configuration, with deep expertise in Recruiting, Talent, and/or Advanced Compensation.
• Strong experience designing and optimizing complex Workday business processes.
• Experience supporting advanced compensation programs, annual compensation reviews, or performance cycles.
• Proven ability to automate workflows and improve operational efficiency.
• Experience partnering cross-functionally with HR, Finance, and IT teams.
• Strong analytical, problem-solving, and communication skills.

Preferred

• Experience with Workday Extend, RaaS, integrations, or automation frameworks.
• Exposure to or hands-on experience with AI-enabled HR solutions.
• Familiarity with compliance frameworks (SOX, ITGC).

What Success Looks Like

• Recruiting, Talent, and Compensation processes are highly automated, scalable, and user-friendly.
• Manual effort and cycle times are reduced through automation and AI-driven solutions.
• Stakeholders have reliable, self-service access to data and insights.
• System changes are delivered efficiently, compliantly, and with minimal disruption.
• The People Technology platform continuously evolves to support business growth.

Where: Remote, US

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid

• Day 1 access to robust health and wellness benefits, including an annual wellness stipend

• 401k with up to a 4% match and immediate vesting

• Flexible and generous (FTO) time-off

• Employee Stock Purchase Program

Compensation:

The target base compensation for this position is $110,000 to $140,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.