Job Description:

The Emily Hotel Chicago is seeking a highly motivated, outgoing individual with a passion for hospitality.  Detailing events in our Fora Restaurant & patio, private dining room, Selva rooftop bar & patio, over 9,000 square feet of unique meeting and event space.  The position works directly with our Event Manager and Director of Food and Beverage reporting directly to our Director of Sales.   

Perks & Benefits:

• Competitive pay and a Comprehensive Benefit Package 
• Health Saving Account, Flexible Saving Account, Employee Assistance Program 
• Annual Education Allowance 
• Generous Referral Program 
• Fun and collaborative company culture with lots of team-building events 
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do?

The essential functions include, but are not limited to the following:

Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.

• Tripleseat experience with skills including managing leads, creating & detailing events, creating documents, managing deposit updates, and maintaining client contacts and accounts. 
• Field Tripleseat inquiries and voicemail requests. This includes checking availability and qualifying all leads before passing along to the Event Manager.  
• Maintain and update the event calendar organizing prospects, tentative proposals and definite bookings.
• Involving yourself in developing and creating specialty items pertaining to each event, such as the printing of any menus and place-cards, along with any other details designed to make the event completely unique.
• Excellent communication and attention to detail are vital in this role, as our success depends on meeting and exceeding our client's tailored requirements.
• Communication of function-arrangement to all responsible hotel departments.
• Work with accounting in collecting client deposits, final payments, adjustments, and sending receipts. 
• Creating posting masters in Opera Cloud.  Maintaining resume notes and client details.
• Assist when needed in conducting special events, site inspections, and off-site catering.
• Overseeing and managing events on site as assigned by Event Sales Manager
• Ensure timely follow-up with clients including Thank You’s and outreach for repeat business.
• Arranging and coordinating any third party vendors needed for events
• Coordination and execution of offsite events for GRNBA, WCA, Choose Chicago, Taste of Hope, and other partner organizations within the Chicagoland Area. 
• Proficient computer skills include but are not limited to Microsoft Word, Power Point, Excel, and Outlook. Opera experience preferred.
• Must be able to work a flexible schedule.  Work a variety of days and shifts (including early mornings, late nights and weekends) as needed. 
• Prepare and present Weekly BEO’s and Resume’s for all Emily Hotel departments.  Update shared drives, and print copies as needed. 
• Must be available when client accounts are in-house.
• Be a resource to other hotel departments as liaison to Catering Sales. 

What You Bring

• Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
• Must be able to stand in one place for extended periods of time, and to remain on feet for up to 8 hours, including being able to lift 40lbs. 
• A four-year college degree is preferred. Minimum two years in sales capacity in a comparable hotel/resort. Additional experience in events, rooms, and/or reservations preferred.
• Technologically sound with Microsoft Office applications.
• Previous sales experience preferred.
• Previous restaurant sales experience in a high end and/or luxury hotel or resort preferred.

Salary Range:

$22 - $24 + Sales Incentive

About The Company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.