Job Description Summary

Job Description

The Director, Product Management will be responsible for ownership of the Client Onboarding (COB) application. This leader will interact with business leaders, development teams as well as end-users and other support areas to deliver high quality system solutions. This is a player/coach role that will manage a small team to support the overall projects associated with COB. The individual will be responsible for oversight, planning, decision making and doing some of the analysis and long-term visioning for the product space. Need a strong business leader who can collaborate with various teams to evolve the platform.

Key Responsibilities:

• Lead the development and implementation of strategy for a significant area of responsibility, anticipating complex issues, challenges, and opportunities and ensuring integration with wider corporate strategy.

• Develop the strategy for a significant area of responsibility, such as a function, anticipating complex issues, challenges, and opportunities. Ensure the strategy is successfully implemented and meets medium-term business needs.

• Develop and gain agreement to annual business plans for a function or substantial business area, ensuring alignment with strategy; quantify business outcomes, i.e., revenues or other key performance indicators (KPIs); detail expense and headcount budgets; and develop business cases for key projects, ensuring cross-functional integration.

• Manage and report on the performance of the function/business area; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.

• Communicate the function's strategy and its relationship to the organization's mission, vision, and values; clarify the actions needed to implement this strategy within the area of responsibility; motivate people to commit to the mission, vision, and values and do extraordinary things to achieve the organization's business goals.

Qualifications/Skills:

• More than ten (10) years of relevant experience including management or leadership experience is highly preferred.

• Financial services experience is highly preferred.

• Uses expertise to act as organizational authority on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

• Operates as a recognized expert to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario.  Typically known as a subject matter authority.

• Uses expertise to act as organizational authority on strategic planning.

• Applies expertise to act as the organizational authority on making sure the organization develops and maintains the culture, values and design it needs to reach its objectives while managing structural change.

• Uses expertise to act as the organizational authority on managing projects and/or programs within desired cost, time and quality parameters.

• Uses expertise to act as the organizational authority on communicating with other people by speaking in a clear, concise and compelling manner.

• Creates/maintains a competitive organization by attracting, developing, and retaining talent to ensure people with the right skills & motivations are in the right place at the right time to meet business needs.

• Review and evaluate recommendations and requirements and to develop appropriate plans or deliver actions required.

• Ensure that the organization has an appropriate culture, values and design to deliver organizational objectives in the short and long term and that structural change is effectively managed. 

• Assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations.

• Orient work in a workflow to plan, organize, and execute the steps it takes to achieve higher efficiencies.

Licenses/Certifications:

• None required.

Education

Work Experience

Certifications

Travel

Workstyle

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.