The Dedicated Transportation Coordinators manage, coordinate, and communicate with our truck fleet during the off-hours through satellite and telephone networks.

- Continuously answer and process messages from 180 to 300 drivers through the Qualcomm satellite communication system. 
- Monitor assigned, pre-assigned, committed, and late load statuses. 
- Authorize and pay out driver expenses, assist in driver personal and safety issues, plan trailer swaps and splits as needed.
-Troubleshoot problems that drivers have such as late loads, load assignment, routing, permits, lumpers, advances, finding empty trailers, and overweight problems.

Responsibilities:

• Answer and process messages from 180 to 300 drivers using our operating systems, driver telematics and phone communication.

• Monitor Assigned, Pre-Assigned, Committed, and Late load status. Authorize Lumper pay, emergency home time, route drivers to terminals for safety issues, plan swaps & splits as needed.

• Answer telephone calls from drivers regarding hometime, swap/splits, routing issues.

• Troubleshoot problems that drivers have such as: late loads, load assignment, routing, permits, lumpers, advances, finding empty trailers and overweight problems.

• Perform various duties as needed, i.e., copying, calling customers for directions and late loads, retrieving directions from internet, etc.

• Perform other related duties as assigned by supervisory personnel.

• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Qualifications:

• A minimum of a Bachelor’s Degree from an accredited college or university in Business Administration with an emphasis in Transportation/Logistics, Management, Marketing OR equivalent experience preferred.

• Six months to one year previous dispatch experience preferred.

• Mid-range computer experience preferred.