Content Management Analyst

Description:

As a Content Management Analyst, you will play a key role in supporting our web content initiatives while building your expertise and collaborating with different professionals through the company. In this role, you will help shape and maintain our organization’s cloud-based audit software presence by assisting with content creation, proofreading, and basic project coordination, with a strong focus on aligning content with auditing principles and standards.

A primary responsibility includes working with marked-up Word documents to annotate and transform content into dynamic forms within designated titles, managing approximately 20 titles per year. This work combines elements of data entry and content editing within a custom tool, as well as reviewing and validating annotations completed by other team members to ensure accuracy and consistency.

You will also contribute to evolving our content processes by leveraging emerging technologies, including AI tools, to improve efficiency and quality. This includes a willingness to learn, experiment with, and help develop AI-driven solutions that enhance workflows and content management capabilities.

Your contributions will be essential in ensuring high-quality, effective content that enhances user engagement and auditing experience. The role requires strong attention to detail, the ability to quickly learn and adapt to new systems, and the capacity to deliver quality work under tight deadlines

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Business, Information Systems, Communications, or similar)
• Demonstrated experience in auditing, with a strong understanding of auditing methodologies, controls, and compliance requirements
• Analytical mindset with strong attention to detail • Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to work both independently and collaboratively in a team environment
• Adaptability and responsiveness to changing priorities and processes
• Proactive attitude with a focus on continuous learning and improvement
• Ability to follow, maintain, and improve established processes and standards
• Foundational understanding of AI concepts and a willingness to learn and apply them in daily work

Core Skills:

• Content Creation and Writing: ability to draft clear, concise content and review for grammar, clarity, and consistency
• Microsoft Word and CMS Tools: Proficiency in Word and ability to learn new systems
• AI Enablement: Comfort using AI tools to improve productivity, automate tasks, and enhance content quality
• Auditing and Validation: Applying audit principles to ensure content compliance, accuracy, and traceability
• Digital Organization: Strong electronic file management and organization skills • Collaboration and Communication: Effective coordination with technical and nontechnical stakeholders
• Diligence: High level of accuracy in content updates and reviews
• Project Tracking: Ability to manage tasks, timelines, and documentation
• Adaptability and Urgency: Ability to prioritize and adjust output based on business needs and deadlines

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.