Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

Responsibilities & Qualifications

ESSENTIAL FUNCTIONS:

• Identifies key business requirements through various methods including interviews, end user feedback, technical support content, and requirements meetings.
• Documents business requirements in a suitable format that communicates the specific functionality developed for the project.
• Analyzes current state of the application and creates target state documentation including wireframe, process model (BPMN 2.0), and business rules etc.
• Works closely with the Design team to ensure that final UI is in adherence to the documented business requirements.
• Acts as liaison between business and IT, including Compliance, to obtain input and approval on all materials where appropriate.
• User Acceptance Testing - Creates and executes user acceptance test plans derived from BRD. Partners with business stakeholders. Instructs QA testers when necessary.
• Develops expertise in the tools and techniques required to produce documentation, training, and online help materials.
• Project status reporting / communication - Maintains up to date project status and distributes updates to stakeholders according to department standards. Maintains consistent project communication to all stakeholders throughout the project lifecycle.
• Identifies and escalates risks and issues to the team.
• Protects the Company’s authority to conduct business by complying with applicable legal and ethical standards.

KNOWLEDGE, SKILLS & ABILITIES

Education/Experience:

• Bachelor degree or equivalent experience
• 4+ years of experience as a Business Analyst in a software development environment
• Experience working in an agile Scrum development environment, preferred.

Skills & Knowledge:

• Ability to clearly communicate business methods, processes, requirements, and standards to multiple project stakeholders including development, QA, business team, marketing, and legal.
• Ability to work independently with little direction and/or supervision.
• Strong written communication skills with ability to creatively design documentation that meets and/or exceeds the end-users’ expectations and the overall objective of the documentation.
• Strong organizational and problem-solving skills
• Experience working in different software development methodologies such as Agile, Scrum, Kanban, and Waterfall

Software Experience:

• Moderate to Advanced user of the Microsoft Office suite of products including Word, Excel, PowerPoint, Visio
• Jira, Confluence experience Required.
• Smartsheet & Process Modeling tools like Lucid Chart/Draw.io preferred.
• Power BI & SQL experience preferred.

Schedule: Hybrid - 3 days in office - 2 days at home

FLSA status:
This position is exempt (not eligible for overtime pay):

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.