We are seeking a highly organised and analytical Billing & Revenue Operations Analyst to join the Billing & Contracts team within Parameta Solutions.

This role is responsible for supporting the end-to-end contract-to-cash process, ensuring the accuracy, integrity, and timely execution of billing, revenue reporting, and customer contract administration activities. The successful candidate will work closely with Finance, Sales, Operations, and Accounts Receivable teams to ensure contractual obligations are accurately reflected within billing processes, revenue is recognised appropriately, and customer records remain accurate across key business systems.

In addition to supporting core billing and revenue operations activities, you will play an important role in process optimisation, controls enhancement, and system improvements, helping the business further leverage its recent Workday ERP implementation while supporting continued growth across a global client base.

Key Responsibilities

• Review customer contracts and commercial agreements to ensure accurate billing setup, invoicing, and compliance with revenue recognition requirements.

• Execute and support monthly billing cycles, ensuring invoices are generated accurately and within agreed timelines.

• Maintain the integrity of customer, contract, and billing data across Workday, Salesforce, and associated finance systems.

• Administer and maintain contract records, ensuring appropriate governance and documentation standards are met.

• Produce and distribute vendor royalty reporting in accordance with contractual obligations.

• Partner with Accounts Receivable teams to reconcile customer balances, support collections activity, and contribute to initiatives aimed at improving cash collection performance and reducing Days Sales Outstanding (DSO).

• Investigate, analyse, and resolve billing queries and discrepancies, providing excellent service to internal and external stakeholders.

• Support month-end and quarter-end activities, including preparation and reconciliation of unbilled revenue and revenue reporting schedules.

• Collaborate with Finance, Commercial, Technology, and Operations teams to improve contract-to-cash workflows and operational efficiency.

• Identify opportunities to enhance controls, automate processes, and improve the quality and consistency of revenue operations activities.

• Ensure compliance with internal policies, controls, and governance standards, escalating exceptions and risks where appropriate.

• Support the ongoing development and optimisation of Workday and related revenue operations processes to meet changing business requirements.

Experience & Competencies

Essential

• Experience within a Billing, Revenue Operations, Order-to-Cash, Contracts Administration, or Accounts Receivable function.

• Experience operating within a complex, fast-paced, and highly regulated or professional services environment.

• Solid understanding of billing processes and the ability to execute accurate and timely billing cycles.

• Experience reviewing customer contracts and commercial agreements to ensure accurate billing and revenue treatment.

• Demonstrated analytical skills with the ability to investigate and resolve issues methodically and efficiently.

• Excellent attention to detail and a commitment to maintaining high levels of data accuracy.

• Proven stakeholder management and communication skills, with the ability to build effective relationships across multiple business functions and geographic locations.

• Proficient Microsoft Excel skills, including working with large datasets and reconciliations.

Desired

• Experience working within financial services, market data, financial technology, subscription services or other recurring revenue businesses.

• Experience using Workday Financials, Salesforce, Oracle, or comparable enterprise systems.

• Understanding of revenue recognition principles and contract-based billing environments.

• Experience supporting process improvement, automation, or system implementation initiatives.

• Experience working within a global, matrixed organisation.

• Knowledge of internal controls and governance frameworks within a listed or regulated business.