Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
The team in Israel pushes forward and aims for the stars. We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.

About The Role

As a B2B Operations Representative at Remitly, you will manage and drive the full sales operation cycle - from first contact to long-term retention, in a temporary position for approximately six months covering a maternity leave. You'll be responsible for engaging with potential and existing business customers in the community, combining inbound and outbound activities with hands-on support across salary card sales and customer onboarding.

Responsibilities

• Manage inbound and outbound communication with B2B customers in the Uzbek-speaking community.

• Achieve monthly sales targets - convert cardholders to active money remittance users.

• Promote and sell Remitly products, with a focus on salary cards and upgrades.

• Guide customers through the full onboarding process and ensure first transfer completion.

• Distribute and activate salary cards on-site at customer locations and airport arrivals.

• Proactively reach out to existing customers to maximize engagement and expand their activity.

• Improve customer experience and encourage organic growth.

Requirements

• Excellent verbal communication in Uzbek - mandatory.

• Good level of English for internal communication - mandatory.

• Proven track record in outbound sales or field-based customer engagement.

• Strong interpersonal, sales, and problem-solving skills.

• Ability to work independently and under pressure, with flexibility in working hours.

• Proficient in MS Office products.

• Experience in payments, banking, field work, or B2B sales -  advantage.

• Russian - advantage.

• Hebrew - advantage.

Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.

Under the Company's current hybrid-work expectations, employees in this position work onsite Monday through Wednesday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

#Remitly-Israel

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.