Key responsibilities:  

• Customer Relationship Management – Build and nurture long-term relationships with growers, small retailers, and key stakeholders, acting as a trusted partner who understands their business needs and supports their success. 

• Business Development – Drive growth by identifying new opportunities within existing accounts, exploring new market segments, and expanding collaborative partnerships across the supply chain. 

• Sales & Negotiation – Lead commercial discussions, negotiate agreements, and secure mutually beneficial outcomes that create sustainable value for customers and IFCO. 

• Account Planning & Execution – Ensure the successful delivery of solutions, coordinate key customer activities, and prepare impactful sales meetings while managing follow-up actions effectively. 

• Stakeholder Communication – Maintain transparent and proactive communication with customers and internal teams, providing regular updates on initiatives, opportunities, and account developments. 

• Performance & Pipeline Management – Monitor account performance, manage sales opportunities, maintain accurate forecasts, and ensure strong visibility through Salesforce and structured sales methodologies. 

• Cross-Functional Collaboration – Partner closely with Account Management, Finance, and other internal teams to identify growth opportunities, support collections, and deliver an outstanding customer experience. 

• Operational Excellence & Customer Success – Contribute to strategic business targets, enhance customer satisfaction through continuous improvement initiatives, and provide meaningful reporting to commercial leadership. 

We expect:  

• Sales & Business Development Expertise – Proven experience in sales and business development, with the ability to identify growth opportunities, expand customer relationships, and drive sustainable business results. 

• Industry Knowledge – Solid understanding of the fresh produce and food industry, including market dynamics, customer expectations, and supply chain environments. 

• Relationship Building – Strong ability to develop trusted partnerships with clients, suppliers, and key stakeholders, creating long-term value through collaboration and customer focus. 

• Commercial & Negotiation Skills – Excellent commercial mindset combined with strong presentation, communication, and negotiation capabilities, enabling successful and mutually beneficial outcomes. 

• Strategic Thinking & Market Insight – Ability to anticipate market developments, analyze complex business situations, and translate insights into effective sales strategies and business cases. 

• Customer-Centric Approach – Skilled at understanding customer needs, identifying decision drivers, and adapting solutions to support customer objectives and business growth. 

• CRM & Performance Management – Experience working with CRM platforms such as Salesforce, maintaining accurate sales pipelines, forecasts, and customer account information to support data-driven decisions. 

• Drive & Adaptability – Proactive, self-motivated, and agile professional with strong problem-solving skills, sound judgement, and the ability to manage multiple priorities in a dynamic environment; fluent in Italian and English. 

We offer: 

• Make a difference where it matters – Play a key role in a sustainable and future-proof industry. 

• A culture of appreciation and respect – Join an international team where collaboration thrives.  

• Flat hierarchies, fast decisions – Your ideas matter and drive real change.   

• Work your way – Enjoy flexible working hours and hybrid work. 

• Unlimited learning opportunities – Access to unlimited LinkedIn Learning.   

• Support when you need it – Our Employee Support Program.