Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Purpose of the Role

Support the AVP Manager and AVP Supervisors in managing the day-to-day workflow and timely completion of all Corporate Loans Administration activities. Ensure all daily, weekly, and monthly operational tasks are performed accurately and in accordance with the Bank's policies, procedures, and operational guidelines.

Job Responsibilities:

Operations & Financial Control

• Process loan drawdowns, rollovers, repayments, and fee invoicing and collections accurately within agreed service timelines, ensuring all required checklists are completed.

• Complete pre-processing activities for loan drawdowns, rollovers, and repayments in a timely and accurate manner, ensuring Treasury cash sheets are maintained and up to date.

• Prepare remittance applications for corporate loan disbursements in accordance with approved instructions and documentation. 

• Prepare, monitor, and reconcile Corporate Loans Administration (CLA) reports, suspense accounts, and interest accrual accounts. Investigate, follow up on, and resolve outstanding items promptly.

• Perform monthly Suspense Account Reconciliations and provide support to the Accounting Department as required.

• Maintain accurate filing, record management, and document archiving practices. 

• Identify opportunities to improve operational processes and controls, contributing to greater efficiency, accuracy, and risk reduction.

• Escalate operational issues and risk events in accordance with established procedures.

Customer & Stakeholder Management

• Build and maintain effective working relationships with customers and external counterparties, delivering a high standard of service and professionalism. 

• Respond to and resolve customer enquiries in a timely manner, ensuring satisfactory outcomes and service excellence.

Teamwork & Collaboration

• Develop and maintain positive working relationships with internal stakeholders, including Department Managers, Supervisors, Accounts Officers, and Agent Banks.

• Participate in cross-training initiatives and provide support to other operational teams or departments when required by management.

• Adhere to all relevant procedures, policies, and legislative requirements when performing cross-functional duties.

Risk, Compliance & Governance

• Support change initiatives, projects, and transformation programs driven by local, regional, or global teams where applicable.

• Provide operational support during peak periods, including month-end processing activities, and work remotely when required.

• Ensure operational risks are effectively managed and that all activities comply with applicable regulations, prudential standards, and internal risk management frameworks. 

• Maintain strong internal controls and comply with all Bank policies, procedures, and regulatory requirements.

• Safeguard confidential information, including passwords, security credentials, and authorization codes, ensuring these are not disclosed to unauthorized parties.

• Comply with Workplace Health & Safety requirements and proactively report any identified safety concerns or hazards.

• Undertake any additional duties assigned by the Department Head or management.

Job Requirements:

• Tertiary qualification in Business, Finance, Accounting, Banking, or a related discipline.

• Minimum 1 year of experience in an operations role within the banking or financial services industry.

• Experience in corporate lending or loan administration is highly desirable.

• Sound knowledge of payments processing and SWIFT systems.

• Good understanding of operational processes, controls, and procedures within a banking environment.

• Strong time management skills with exceptional attention to detail and accuracy.

• Demonstrated ability to deliver excellent customer service, collaborate effectively with stakeholders, communicate professionally, drive results, embrace change, and continuously improve processes. 

• Strong problem-solving and analytical skills with a proactive approach to risk and process improvement.

We regret to inform that only shortlisted applicants will be notified.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.