At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.  

As an Administrative Program Coordinator II, you manage diverse projects, identify process improvements, and enhance departmental efficiency and cohesion to support Cleveland Clinic’s mission of delivering exceptional patient care. A caregiver in this role supports providers and administration with managing projects to enhance optimizing provider schedules, patient pathways to ensure they get to the right provider, evaluating and enhancing workflows, as well as keeping the resources updated and current. This is a rewarding opportunity that offers exposure to various specialties and potential growth within and beyond the team. 

A caregiver in this role works days from 7:30 a.m. – 4:30 p.m.

After the new hire period, there is an opportunity to work a hybrid schedule with up to two days remote per week, based on business needs.

A caregiver who excels in this role will:

• Function as a liaison and administrative, technical and operational resource.  

• Initiate or lead less complex projects.  

• Coordinate policy evaluation and implementation.  

• Identify operational improvement opportunities to create an efficient workplace.  

• Develop communications, databases and budget summaries.  

• Lead orientation and records management activities and ensure standards are maintained. 

• Develop and update interdepartmental education programs. 

• Assist with the scheduling, coordination, preparation and communication of meetings. 

• Facilitate and attend meetings and record key outcomes. 

• Identify key milestones and deadlines. 

• Communicate project status and requirements to achieve results. 

• Research, analyze and organize information for presentations. 

• Assist department leadership with large or complex projects.  

Minimum qualifications for the ideal future caregiver include:  

• Associate’s Degree and three years of administrative or project management experience  

• OR High School Diploma/GED and five years of experience  

• OR Bachelor’s Degree and one year of experience 

• Strong computer skills and experience with software applications 

• May require a license based on department/institute needs 

Preferred qualifications for the ideal future caregiver include:  

• Bachelor’s Degree in Business Administration, Healthcare Administration or a related field 

• Experience developing programs (healthcare, financial or education) 

• Strong IT background

• Experience with online education tools and reports

• Strong customer service background

Physical Requirements:

• High degree dexterity to operate office equipment.

• May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision.

• Good hearing acuity.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.