• Participate on incident response team to contain, investigate, and prevent future computer security breaches.

• Work with the management team to assure alignment between data security needs as they relate to our core applications and technology.

• Monitor and audit access to and use of the organization's computerized data and information services, and reports any issues or misuse.

• Regularly interact with user departments to address security needs.

• Provide support for end-user access and permissions.

• Serve as a liaison with all users in areas of data security.

• Establish the working rapport necessary to develop cooperation and effectively integrate IS services with the enterprise, both owned and affiliated.

• Support operation of the data security systems for the facility.

• Troubleshoots problems in installing and upgrading data security systems.

• Monitor the overall performance of the data security technologies.

• Specify and set up appropriate network access for network users, and ensure timely removal of access for employees and other network users.

• Works with other application support staff to provide guidance on access integration and user access management.

• Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Knowledge, Skills & Abilities

• Excellent verbal and written communications skills.

• Strong technical management and technical problem resolution skills.

• Knowledge and skills in project management methods with an ability to demonstrate methods when needed to support projects.

• Respect for privileged information.

• Adaptability in working with professional and non-professional staff in a team-oriented environment.

• Critical thinking and problem solving skills while demonstrating a high degree of objectivity, diplomacy and tact.

• Ability to manage interpersonal relations.

• Some knowledge of health care trends, policy, regulatory and compliance issues.

• Ability to work productively in a fast paced, rapidly changing environment.

Professional Experience

• Preferred: Two (2) years' experience working with a variety of operating systems, network security and data encryption technologies, and security standards; designing, implementing, and managing network/server/data access systems and procedures, working with customers and end-users to provide support and help solve problems.

• Preferred: Healthcare Information Security experience.

Education

• Required: High School Diploma or equivalent

• Preferred: Bachelor's degree with an emphasis in Computer Science, Information Security, or related field.

Licensure, Certification, Registration

• Any certification which expands Information Security knowledge is preferred.