About this Workforce Lead role at Wells Fargo
What if the decisions you made today shaped the workforce strategy of tomorrow?
As a Workforce Lead, you will operate at the intersection of strategy, analytics, and executive decision-making, serving as a trusted advisor to business leaders and key partners across Finance, Technology, Human Resources, and Vendor Management. This is more than workforce planning. It is an opportunity to influence how talent investments are prioritized, how resources are aligned to business objectives, and how one of the organization's most critical assets, its people, is positioned for success.
Leveraging advanced analytics, workforce intelligence, and governance expertise, you will transform complex data into actionable insights that drive strategic workforce decisions, optimize hiring and contingent labor strategies, and support long-term organizational growth. You'll work with senior leaders to solve challenging business problems, improve workforce outcomes, and deliver the visibility needed to make confident, data-driven decisions in a rapidly evolving environment.
For professionals who thrive on turning information into influence and want a highly visible role with enterprise-wide impact, this is a unique opportunity to shape workforce strategy at scale while partnering with some of the organization's most influential stakeholders.
Key Responsibilities:
Workforce Analytics & Reporting
Develop and deliver workforce analytics, reporting, and insights related to headcount, hiring, organizational health, workforce trends, and in-office expectations.
Analyze organizational structures, spans and layers, workforce composition, and staffing plans to identify risks, opportunities, and optimization strategies.
Utilize advanced analytics tools and large datasets to produce decision-ready materials and recommendations for senior leadership.
Support workforce tool enhancements, testing efforts, and process improvements to ensure data accuracy and operational effectiveness.
Workforce Governance & Controls
Administer workforce request processes and governance activities to ensure alignment with business strategy, workforce plans, financial targets, and staffing priorities.
Perform quality reviews of workforce requests, data, and supporting documentation to ensure compliance with established policies, controls, and approval requirements.
Monitor workforce management systems and dashboards, resolve exceptions, and drive timely completion of workforce actions.
Partner with business leaders, finance, human resources, and workforce stakeholders to support workforce planning, prioritization, and governance decisions.
Identify opportunities to enhance processes, controls, and reporting capabilities while serving as a point of escalation for workforce-related issues.
Contingent Workforce Administration
Partner with vendor management and managed service providers to administer contingent workforce processes and maintain accurate workforce records.
Coordinate workforce lifecycle activities, including extensions, status changes, onboarding, and related administrative updates.
Early Talent Planning & Program Support
Support workforce planning, allocation, and onboarding activities for internship, analyst, and early-career talent programs.
Maintain workforce plans and talent rosters while partnering with stakeholders to address placement, capacity, and hiring needs.
SharePoint & Workforce Administration
Administer workforce-related SharePoint access and support periodic access reviews and attestations.
Maintain workforce documentation, records, and content repositories in accordance with governance, control, and record management requirements.
Required Qualifications:
7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education.
3+ years of experience with Microsoft Excel including data preparation, reconciliation, analysis, and reporting.
3+ years of experience with workforce systems such as WRT, Workday, Beeline, or comparable platforms.
3+ years of workforce governance, data quality, internal controls, and issue remediation.
Preferred Qualifications:
Excellent written, verbal, and presentation skills, with the ability to explain complex findings to senior stakeholders.
Strong organizational skills and demonstrated ability to manage daily, weekly, seasonal, and ad hoc priorities with accuracy.
Demonstrated experience leading complex initiatives and influencing outcomes across business and technology teams without direct authority.
Bachelor's degree in business, finance, analytics, human resources, technology, or a related discipline.
Experience with Alteryx.
Intermediate proficiency with SharePoint administration and access management.
Experience with organizational design analysis, including spans and layers.
Experience supporting early talent programs or contingent workforce operations.
Experience with user acceptance testing and implementation of workforce technology enhancements.
Financial services or another highly regulated industry experience.
Job Expectations and Core Values:
Be Humble: You're smart yet always interested in learning from others
Work Transparently: You always deal in an honest, direct, and transparent way.
Take Ownership: You embrace responsibility and find joy in having the answers
Learn More: You regularly self-educate and improve your skill set.
Show Gratitude: You show appreciation and respect to those you work with.
This role requires a highly collaborative professional who thrives at the intersection of workforce strategy, analytics, governance, and operational execution. The successful candidate will leverage data-driven insights, strong business acumen, and effective stakeholder management to help shape workforce decisions that support organizational success.
There is no Visa Sponsorship available for this role currently
Hybrid Work Schedule with 3 days in office, 2 days remote
Posting End Date:
25 Sep 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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