Volunteer Role Description

Location: 10/11 Silverdale Place Newton Aycliffe DL5 7DZ

Role title

Wellbeing Volunteer

Team reporting to

Health & Wellbeing Hub

Location

Newton Aycliffe

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

The role:

This exciting volunteer role would suit someone with an empathetic, open-minded attitude who can built strong working relationships with others as part of a holistic approach to improving overall health and wellbeing of the people we support.

A Wellbeing Volunteer will attend the service frequently to engage with the staff and people the service supports, offering assistance , with group sessions every Monday when the health and wellbeing activity session takes place followed by the social group in the afternoon. Session times are 10.30pm -1.00pm, and 1.00pm – 3.00pm  

Tasks may include:

• Being a friendly face and welcoming those who attend the service
• Offering a listening ear and facilitating discussions that bring people together
• Setting up for group sessions, helping to keep the communal areas tidy (e.g.   kitchen and ground floor space), and packing away following each session
• Promoting and signposting activities available in the wider community
• Identify and report any concerns or risks to the Manager within the building

Personal Qualities

• Non-judgmental towards people with lived experience
• Good time keeping
• Able to work as part of a team, on own initiative and to instruction
• An understanding of Waythrough – information is available on our website, and you can call a specific project to make enquiries.

What Volunteers can expect from us:

Volunteering with Waythrough offers people a unique chance to have a significant positive impact on people’s lives. We work both with and within diverse communities across the UK and every day we see people making positive changes to turn their lives around. We also offer:

• Regular supervision and support
• Induction and access to online and face to face training. Note Cyber Ninjas eLearning, Information Governance eLearning, Equality & Diversity eLearning and Volunteer Induction workshop are mandatory for all volunteers as a minimum with additional training depending on the role

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected] 

How to apply 

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. 

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Closing date: