About this VIS HAL Global Account Manager role at Hellmann Worldwide Logistics
About Us
Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.
About the Job
The Vertical Industries Global Representative (GAM) is accountable for managing and growing a defined global book of business by strengthening relationships with key customers and acquiring new strategic accounts within the respective focus vertical. The role drives volume and GP growth through solution‑oriented selling, complex internal and external stakeholder management, and active sponsorship of key and focus customers, while acting as a credible ambassador for both the industry and the company. The position reports disciplinarily to the Global VIS Vice President and carries clear portfolio growth expectations.
- Manages and grows a defined global book of business by owning and developing key customer relationships to ensure long‑term growth and retention.
- Develops customers strategically by understanding their business models and needs, translating them into tailored, solution‑oriented and often complex commercial offerings, supported by the Global Focus Vertical Competence Center.
- Drives volume and GP growth by expanding business by acquiring new focus customers and prospects in line with the company’s growth strategy.
- Leads sales planning and governance activities, including MBRs, QBRs, and annual business reviews, in close alignment with Sales Account Excellence and Operational Account Management teams.
- Collaborates closely with Product, Pricing, and Operations to shape customer‑specific solutions, tenders, and contractual terms while ensuring high service quality.
- Coordinates with regional and local sales teams to deliver consistent customer excellence, proactively address issues, and support global and regional sales initiatives.
- Tracks and manages pipeline quality, key opportunities, KPIs, and account plans through disciplined CRM usage to achieve or exceed sales targets.
- Represents the company and the vertical professionally by acting as a trusted customer partner and brand ambassador at customer meetings, industry events, and relevant forums.
- Makes use of AI and advanced analytics to continuously optimize account strategies and commercial performance.
About You
- Skills & Competencies: Care & Connect, Communication, Entrepreneurship, Innovation & Change, Personal Development, Responsibility & Reliability, Expertise, Self-Management, Solution-Oriented, Digital Affinity, Logistics Knowledge
- Education: Bachelor‘s degree in Business Administration/Management or Logistics Management required, Master's degree in Logistics Management preferred
- Languages: Upper Intermediate in national language, Proficient in English
- Work Experience:
- Experience in serving complex customer needs and in stakeholder management required
- 5+ years experience in managing major customer accounts preferred
- International freight forwarding experience preferred
- Previous experience in the respective vertical industry solution preferred
About our Benefits
- A strong Team Spirit and a lot of fun together
- A safe, multi-cultural and inclusive environment
- Individual opportunities for growth and development
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!
If you are excited by this fantastic opportunity and have what it takes, then click APPLY!
