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About this Villa General Manager / Estate Manager - Badalona role at Utopia

Utopia · Onsite · Badalona, Catalonia, Spain

We are looking for a highly organized and service-minded General Manager to oversee the operation of luxury private properties in Badalona.

In this opportunity, you will be responsible for ensuring the residence is maintained to impeccable standards year-round, coordinating all vendors and seasonal staff, and delivering a seamless guest experience.

You will collaborate closely with the clients, their private office, and trusted service providers to manage budgets, oversee maintenance schedules, and guarantee that every detail — from security and compliance to hospitality and presentation — reflects the highest level of quality.

This is an on-site opportunity in Badalona — relocation is required if you're not already based there or nearby.

Requirements

  • Proven experience as a General Manager, Estate Manager, or in a senior operations capacity within luxury hospitality, property, or private residences (7+ years).
  • Strong technical understanding of property maintenance, vendor management, and facility operations.
  • Excellent organizational and budgeting skills, with the ability to manage multi-vendor contracts and seasonal workflows.
  • High service orientation with a discreet, professional, and guest-focused mindset.
  • Strong communication skills in English and Spanish is mandatory for this role.
  • Ability to operate independently, solve problems under pressure, and anticipate client and guest needs.
  • Familiarity with local compliance requirements, safety regulations, and contractor oversight in Spain.

Responsabilities

  • Oversee and coordinate all maintenance and service activities to ensure the property remains in pristine condition year-round.
  • Build and manage seasonal operational plans for periods of guest use (summer season) and off-season care.
  • Develop and control the annual budget, ensuring accurate tracking of expenses, vendor contracts, and service quality.
  • Lead and supervise external vendors and seasonal staff (cleaning, gardening, pool, catering, security) to guarantee consistent high standards.
  • Support guest stays by preparing the property before arrival, ensuring smooth day-to-day operations, and responding to any urgent needs.
  • Ensure compliance with all local regulations, permits, and safety requirements.
  • Provide regular reporting to ownership and proactively suggest improvements to enhance efficiency, cost-effectiveness, and guest experience.

Benefits

  • This opportunity is based on-site in Badalona, in close collaboration with the clients' private office and trusted service providers.
  • Guest experience at the center. Join a company where hospitality is deeply integrated into every aspect of the property and service journey.
  • A truly international team. Collaborate across cultures, disciplines, and time zones with people bringing diverse perspectives and expertise.
  • High ownership environment. We value initiative, independent thinking, and people who are ready to take on meaningful contributions.
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About Utopia

Utopia Design, founded in 2023, is a cutting-edge architectural firm and part of a prominent real estate development business.

Our mission is to create a portfolio of luxurious and high-end hospitality assets worldwide, delivering unmatched user experiences.

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