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About this Veeva Vault CRM Techno-Functional Lead role at Accenture

Accenture · Hybrid · Chesterbrook, 955 Chesterbrook Blvd, MS

We are: 

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions. 
 
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients. 
 
The value for our clients and our people  

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world. 

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges. 


You are:

An experienced Veeva Techno-Functional Lead


The Work:

The Veeva Techno-Functional Lead is responsible for supporting the design, implementation, and enhancement of Veeva-based commercial solutions for pharmaceutical and life sciences organizations. This role combines functional understanding of pharma business processes with techno-functional expertise across Veeva CRM, Salesforce platform capabilities, integrations, data, and compliance.


The role works closely with Sales, Marketing, Medical Affairs, Commercial Operations, and IT teams to translate business requirements into effective, scalable, and compliant solutions while supporting delivery and ongoing improvements.


Key Responsibilities

  • Lead techno-functional design and delivery support for Veeva CRM initiatives and enhancements.
  • Gather, analyze, and translate business requirements into functional specifications and solution designs.
  • Support solution design across business capabilities such as:
  • Account and Contact Management
  • Territory Management
  • Call Planning and Call Reporting
  • CLM / Approved Email
  • Events Management
  • Medical Inquiry
  • Sample Management
  • Consent and Compliance
  • Act as a key liaison between business stakeholders and technical teams.
  • Prepare business process flows, user stories, functional documentation, and solution design inputs.
  • Work with architects, developers, and integration teams on data, workflows, interfaces, and process improvements.
  • Support integration of Veeva CRM with systems such as: ERP, MDM, Data warehouses/lakes, Marketing platforms, Identity platforms, Veeva Vault
  • Ensure solutions align with compliance, data quality, security, and audit requirements.
  • Contribute to configuration vs. customization decisions for sustainable solutions.
  • Support testing, defect management, release planning, deployment, and hypercare activities.
  • Promote best practices, documentation standards, and delivery discipline across the team.

This is a hybrid role and will require three days per week in the office. Hiring locations: Chesterbrook, PA or Orlando, FL

What you need:

  • Minimum of 5 years of experience with Veeva CRM/Salesforce in a techno-functional role including some experience in Life Sciences/Pharmaceutical/Biotechnology industry
  • Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience) 

Bonus Points if:

  • Experience with Veeva CRM, Veeva Vault CRM, and Salesforce
  • Knowledge of HCP/HCO data, affiliations, targeting, consent, and engagement processes
  • Experience working in Agile delivery environments
  • Exposure to reporting, analytics, and commercial data ecosystems
  • Familiarity with enterprise integration patterns or middleware platforms

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/07/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $70,350 to $196,000

Colorado $63,800 to $169,300

Connecticut $63,800 to $169,300

District of Columbia $68,000 to $180,300

Illinois $59,100 to $169,300

Maine $54,400 to $144,300

Maryland $63,800 to $169,300

Massachusetts $63,800 to $180,300

Minnesota $63,800 to $169,300

New York $66,300 to $196,000

New Jersey $68,000 to $196,000

Ohio $59,100 to $156,800

Virginia $59,100 to $180,300

Washington $80,200 to $180,300

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

What We Believe 

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. 

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here 

Requesting An Accommodation 

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement 

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the  Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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About Accenture

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture

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