Jobs Companies Prudential plc UW Service Associate Manager

About this UW Service Associate Manager role at Prudential plc

Prudential plc · Onsite · Thành phố Hồ Chí Minh

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

A) Job Responsibilities:

Underwriting technical and Innovative Underwriting Practices

  • Underwrite new proposals/existing policies within approved authority

  • Participate in and support projects to implement and apply advanced underwriting techniques that leverage emerging technologies (e.g., artificial intelligence, machine learning) to improve accuracy and speed in decision-making.

  • Stay updated on industry trends and advancements, and contribute ideas or recommendations to support improvements in the underwriting process.

  • Support the development and update of underwriting guidelines based on changes in UW technical standards, rules, and processes.

Data Analytics and Risk Assessment

  • Support relevant stakeholders in analyzing underwriting data to identify trends, risk patterns, quality issues, and automation opportunities.

  • Prepare regular and ad‑hoc underwriting reports, dashboards, and management insights (e.g. decision mix, STP rate, TAT, rework rate, key risk indicators).

  • Conduct post‑implementation reviews through data‑driven assessment of underwriting initiatives and process changes

Underwriting Projects, Automation, New Capabilities,  Process Optimization

  • Support coordination of underwriting transformation initiatives, including AI-driven underwriting, automation, digital onboarding, STP enhancement, rule optimization, and customer experience improvement. Support business requirement preparation, stakeholder coordination, implementation follow-up, and benefit tracking.

  • Act as an underwriting SME contributor for assigned business initiatives, providing underwriting input, technical consultation, and operational considerations to support solution design and stakeholder discussions.

  • Identify inefficiencies within the underwriting workflow and recommend continuous improvement opportunities through process automation and digital solutions.

Perform other tasks assigned by manager

B) Job Accountability:

  • Accurate and consistent underwriting decisions within delegated authority.

  • Support the delivery and tracking of assigned underwriting transformation initiatives, automation enhancements, and process improvement activities.

  • Contribute to the enhancement of underwriting frameworks, guidelines, automation rules, and customer journeys to support better risk outcomes and operational efficiency.

  • Provide underwriting input and technical consultation to support business discussions through data analysis, technical expertise, and stakeholder coordination.

  • 5. Monitoring emerging underwriting risks, underwriting performance, and recommending mitigating and performance improvement actions where appropriate.

C) Job Requirements:

  • Qualifications: Medical doctor /Pharmacist/Relevant University Degree

  • Knowledge and skill

- Strong medical and underwriting knowledge

- Analytical and problem‑solving skills

- Data analysis and reporting capability (Excel, dashboards, basic data tools)/

- Process improvement and digital mindset

- Customer‑centric thinking

- Basic IT skills (understanding of underwriting systems, digital tools, and automation solutions)

Competencies

Leadership Capability Model – Basic/Intermediate level

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Ready to apply to Prudential plc?
Apply to Prudential plc

About Prudential plc

We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential A

See all jobs at Prudential plc →

Similar jobs

Prudential plc
Intern Product Marketing and Management
Prudential plc
⚡ Apply early Kuala Lumpur (Takaful) Onsite
● New 👁 Seen ✓ Applied 9h ago
Prudential plc
Intern Product Marketing and Management
Prudential plc
⚡ Apply early Kuala Lumpur (Takaful) Onsite
● New 👁 Seen ✓ Applied 9h ago
Prudential plc
Actuarial Manager, TEV Reporting
Prudential plc
⚡ Apply early Hong Kong Onsite
● New 👁 Seen ✓ Applied 3d ago
Prudential plc
Core Software Engineer (Kỹ sư Phát triển Phần mềm Nền tảng Bảo hiểm)
Prudential plc
⚡ Apply early Thành phố Hồ Chí Minh Onsite
● New 👁 Seen ✓ Applied 4d ago
Prudential plc
Agency Transformation Excellence Manager (Quản lý Chuyển Đổi Kênh Đại Lý)
Prudential plc
⚡ Apply early Thành phố Hồ Chí Minh Onsite
● New 👁 Seen ✓ Applied 4d ago
Prudential plc
Bancassurance Associate (Outside of Yangon)
Prudential plc
⚡ Apply early Myanmar Onsite
● New 👁 Seen ✓ Applied 4d ago
Prudential plc
M - Regional Sales Head (Sharia)
Prudential plc
⚡ Apply early Jakarta (Prudential Syariah) Onsite
● New 👁 Seen ✓ Applied 4d ago
Prudential plc
Apprenticeship - Group Policy Services Administration
Prudential plc
⚡ Apply early Jakarta Onsite
● New 👁 Seen ✓ Applied 4d ago
Prudential plc
Quality & Performance Operations
Prudential plc
⚡ Apply early Kuala Lumpur (Group Head Offic... Onsite
● New 👁 Seen ✓ Applied 4d ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at Prudential plc

See all jobs at Prudential plc →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free