With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Role purpose

• To provide administrative and technical support to the underwriting team as required.
• Administrative and Technical support includes but is not limited to the maintenance of files and the processing, recording of business accounts accurately and in a timely manner on the Company’s IT and administrative systems in accordance with processing standards and procedures.
• Assisting the team in day-to-day ad hoc tasks when required (risk research, broker meetings, country overview reports etc. and providing updates to underwriters).

Key Responsibilities

1.

Data Input

• Enter submissions, rating models, quotes and bound policies onto the Arch underwriting systems
• Conduct account clearance procedures with other parts of the company for risks or clash, as may be required – including catastrophe analysts, risk capture and data management teams
• Review quality control output from Global Services and provide regular feedback to the underwriting team.

2.

Account Administration

• Assist the Underwriters with day to day underwriting operations
• Assist in preparation of regular and ad hoc management reports
• Assist in the management of binders and lineslips, including the processing of bordereaux and quality control checks on the data.
• Undertake research activities, as directed by underwriters, for additional underwriting information from the Internet or other external sources
• Maintenance of appropriate business activity logs to record submission activity or premium activity
• Prepare Standard policy Documentation for underwriters’ sign off reports

Account Query resolution

• Assist in the resolution of outstanding premium receivable issues, as may be directed
• Liaise with brokers on any outstanding information requirements
• Resolve weekly processing reports

General Administration

• File preparation, photocopying, scanning, document management
• Assisting underwriters at Lloyds Box
• Have daily contact with back office support staff, e.g. binder management team, finance and compliance
• Answering telephone calls, responding to emails

Role

Skills / Competencies

• Strong time management skills
• Very organised and systematic
• Responsive
• Good knowledge of MS Word, MS Excel, Power point and Outlook
• Ability to work independently using initiative and without guidance and as part of a team
• Ability to interrogate data to look for errors and anomalies.
• Ability to review processes and look for areas for improvement.
• Familiar with Pivot Tables and data management
• Entry Standard of education : ‘A’ Level equivalent or above
• Minimum 12 months experience in Insurance, ideally as an Underwriting Assistant.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.