About the Role:
In the CX/UX Designer role, you will build upon your UX design foundation to take on more responsibility in shaping user experiences. You will engage in designing more detailed wireframes, user flows, and interactive prototypes while contributing to user research and usability testing efforts. This position allows you to further hone your skills and collaborate more closely with cross-functional teams.

Responsibilities:
• Design wireframes, storyboards, and user flows with moderate supervision.
• Conduct user research sessions and compile feedback for actionable insights.
• Develop interactive prototypes to communicate design intentions.
• Assist in leading usability testing and analyzing findings to improve designs.
• Contribute to the development and maintenance of design systems and style guides.
• Collaborate with product managers and developers to align user needs with business goals.
• Present design concepts and research findings to stakeholders.
• Implement user feedback to iterate and refine design solutions.
• Stay informed on UX trends and share relevant insights with the team.
• Support junior team members and provide guidance as needed.

Required Skills:
• Intermediate skills in creating detailed wireframes and user flows.
• Competence in planning and conducting user research and synthesizing findings.
• Ability to create interactive prototypes that effectively communicate design concepts.
• Proficiency in conducting usability tests and deriving actionable insights.
• Knowledge of maintaining and using design systems and style guides.
• Strong teamwork and communication skills to work effectively with cross-functional teams.
• Ability to effectively present and justify design decisions to stakeholders.
• Skills in iterating design solutions based on user feedback and testing outcomes.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.