About this Triage Nurse role at U.S. Urology Partners
About the Role
The role of the Triage Nurse is to provide patients with medical instruction and professional education pertaining to urological issues. The triage nurse will work under the supervision of a licensed physician to give assistance in determining the urgency of care needed. The Triage Nurse position requires a highly organized individual who can safely manage more than one task at a time and move efficiently throughout varied responsibilities. The Triage Nurse must be able to work independently as well as interact as part of a team, consistently demonstrating respect and consideration to all callers phoning into the practice.
What You’ll Be Doing
Reschedules, cancels and confirms patient appointments.
Calls in prescriptions and authorizations for patients.
Communicates accurate post-op instructions to the patients and/or their caregivers.
Calls for x-ray results as well as schedules x-rays, CTs, ultrasounds, and scans; serves as a back-up to the testing scheduler.
Determines urgency of medical issues and give instruction if familiar with patient’s condition and situation.
Calls for authorizations on x-rays or instructs scheduler to do so.
Verifies new patient information and completes any missing information in patient’s chart.
Explains procedures, medications, and instructions to patients so that they are clearly understood.
Answers phone lines for all other nurses and directs any questions to the appropriate nurse or physician.
Assists nurses on the floor and performs other duties as assigned.
What We Expect from You
Graduate of an accredited RN Program
Current CPR certification
At least one (1) year of medical/surgical experience is preferred
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone’s Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services.
With a network of more than 80 locations across seven states, U.S. Urology Partners continues to play a key role in advancing innovation and access to urological services. As a partner to independent, community-based urology practices, U.S. Urology Partners enables them to focus on delivering premier care to the patients they serve and is backed by leading global investor General Atlantic.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
