About this Transport Planner - Jumia (Full Time) role at Jumia
About Jumia:
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
Job Overview
The Transport Planner is responsible for route planning, schedule management, and load optimization within Jumia's logistics network, working closely with dispatch, warehouse, and 3PL teams to ensure efficient, cost-effective, and on-time movement of shipments.
What You Will Be Doing
- Plan and optimize daily transport routes and vehicle allocation to maximize fleet efficiency and minimize delays.
- Utilize Jumia's logistics systems (e.g., TMS) to create and adjust dynamic routes, aligning with real-time demand, traffic conditions, and delivery SLAs.
- Publish daily and weekly capacity plans based on shipment volume and size mix (small/medium/bulky).
- Coordinate pickup and delivery schedules with dispatch teams, warehouse operations, and third-party logistics partners.
- Track key metrics such as on-time delivery rates, fuel efficiency, vehicle utilization, and route adherence; recommend adjustments based on data trends.
- Support cost-saving initiatives by identifying inefficiencies in routing and load planning.
- Assist in resolving scheduling conflicts, exceptions, and delivery escalations in coordination with dispatch and customer service teams.
- Maintain accurate planning records and prepare regular reports on route performance, capacity utilization, and plan adherence for management review.
- Collaborate with warehouse and network teams to align transport plans with inbound and outbound volume projections.
What We Are Looking For
- Bachelor's degree in Logistics, Supply Chain Management, Operations, or a related field preferred.
- Experience in logistics, transportation planning, or dispatch operations.
- Proficiency in Transport Management Systems (TMS), route optimization software, and Excel/data analysis tools.
- Strong analytical and data-driven approach to problem-solving, with experience in KPI tracking and route performance analysis.
- Understanding of supply chain operations, last-mile delivery challenges, and e-commerce logistics requirements.
- Strong organizational skills and attention to detail, with the ability to manage multiple planning priorities simultaneously.
- Good communication skills, with the ability to coordinate effectively across dispatch, warehouse, and 3PL stakeholders.
- Must have NYSC certificate or possess a valid exemption letter.
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
