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About this Transfer Station Manager role at Biffa Waste Services

Biffa Waste Services · Onsite · Kesgrave, Kesgrave, United Kingdom

Transfer Station Manager

Help us make a difference as a Transfer Station Manager in Ipswich.

Monday to Friday - 37.5 hours per week

A quick look at the role.

The Transfer Station Manager will effectively manage the transfer station, ensuring consistent Health & Safety and Environmental compliance, and delivering first class customer service in line with pre-defined business KPI’s, promoting employee engagement to support continuous improvement in productivity and quality of service provision, through continuous review and improved site profitability, to support business growth and best in class performance.

Your core responsibilities

  • Overseeing site adherence to key site processes relating to health and safety, security, employee relations and legislation.
  • Ensuring service delivery meets defined key performance indicators whilst driving best practice and continuous improvement in cost control and productivity.
  • Supervising, coaching and training the team to produce the highest levels of customer service.
  • Promoting open channels of communications with all departments within the Division and the wider Biffa Business, and to proactively and consistently review all processes used by the Transfer Station.
  • Defining and supports the development of the staff as a whole by identifying and sharing best practice
  • Managing and ensuring compliance of Health & Safety, Environmental, Employment legislation and Company policy to ensure defined standards and best practice are adhered to.
  • Agreeing, monitoring and managing the full P&L budget, delegating accountability where appropriate, supporting financial year on year growth of the depot
  • Working within cross-divisional teams to provide integrated waste solutions using best practice and through continuous improvement.

Our essential requirements

  • COTC
  • Health & Safety qualification advantageous (IOSH or NEBOSH).
  • Experience as Operations Manager or position of similar responsibility in Services or Logistics industry.
  • People and health & safety management in a unionised environment.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.

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About Biffa Waste Services

Biffa have been servicing the waste management needs of the UK since 1912 and we’re now a UK leading integrated waste management company.

We are proud to lead the waste and recycling industry. With operations at over 195 sites spanning the length and breadth of the country, we service over 2.3 million households and collect 4.3 million bins per week just within our municipal division. From our conception in 1912, our business has developed far beyond waste collection and into recycling, treatment and energy generation services

Our Vision

To be the leader in UK sustainable waste management.

Our Purpose

We're here to change the way people think about waste.

Our values truly reinforce what we are all about:

• We act as a team

- We are working towards a common goal

- We look out for each other

- We all have an equal voice and respect each other

• We make things happen

- We are hands on and get stuck in

- We find a way

- We go the extra mile and always deliver

• We do the right thing

- We are honest, transparent and responsible for our actions

- We keep our promises

- We build trust by being consistent and fair

• We take pride in what we do

- We continually develop our knowledge and expertise

- We know our work matters

- We take price in a job well done


We are a progressive business and innovation is core to our strategy. This means continually developing and improving our extensive UK-wide infrastructure to provide greater flexibility, an innovative and broad range of services and the utilisation of technology to ensure we are easy to do business with.

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