Where compassion meets innovation and technology and our employees are family.

GENERAL PURPOSE OF JOB:

Responsible for the supervision of non-clinical education to include the assessment of learning needs and the development, implementation, documentation and evaluation of orientation and talent development.

Coordinates activities of non-clinical staff at DHS. Participates in the development of non-clinical policies, procedures and competencies. Participates in performance improvement activities; serves on special committees.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the

immediate supervisor and/or hospital administration as required.

• Develops, directs and determines the effectiveness of DHS General Orientation, which includes maintaining relationships and communication with presenters, updating content when needed, and overall coordination of orientation events.

• Works with Human Resources regarding DHS General Orientation training for new hires.

• Develops, directs and determines the effectives of DHS employee development programs.

• Assists DHS departments with developing training programs based on the needs of the organization.

• Assists with required annual regulatory training events.

• Travel frequently to DCH RGV and Satellite location to facilitate training programs as needed

• Assesses learning needs of non-clinical and management staff using various methods.

• Studies current trends, new technology, new teaching methodologies through professional journals, seminars, conferences, professional societies.

• Demonstrates advanced knowledge in MS Office applications and can provide training on such applications.

• Organizes and develops training manuals, reference library, testing/evaluation procedures, visual aids and other educational materials.

• Demonstrates ability to operate equipment, projectors, audiovisual equipment, cameras, other equipment used in instruction and patient care.

• Develops, evaluates, reviews, revises and implements policies and procedures, goals and objectives in area of responsibility.

• Assists with the coordination of performance improvement activities.

• Assist with and implements special projects.

• Maintains training records and ensures documentation meets standards and regulations.

• Develops and coordinates conferences/seminars and programs; develops promotional materials and brochures.

• Serve as a non-clinical resource consultant.

• Participates in the maintenance of regulatory requirements, including all state, federal and JCAHO regulations related to the organization.

• Coordinates non-clinical training programs.

• Completes annual educational requirements.

• Maintains composure, effectiveness, and flexibility under pressure.

• Maintains utmost level of confidentiality at all times.

• Supports and carries out hospital policies and procedures.

• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree from four-year college or university or one to two years of related experience and/or training; or equivalent combination of education and experience.

Three (3) years' experience in adult education / training preferred.