About this TGCM CSR II role at Air Liquide
Location:
Albany, NY - Fuller Rd - TGCM - NY CreatesAir Liquide Electronics innovative electronic materials respond to increasingly challenging customer demands for improved mobility, connectivity, computing power and energy consumption. We offer ultra pure carrier gases, a wide range of specialty gases and advanced precursor molecules, enabling equipment for safe distribution, purification and on-line purity control. On site, manufacturers rely on our expertise in providing full management of these gases, advanced molecules and equipment and in helping to continuously improve production processes.
How will you CONTRIBUTE and GROW?
We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.At Air Liquide, we RESPECT, HONOR and VALUE diversity.
Air Liquide is Hiring for a TGCM CSR II in Albany, NY!
We are looking for you !
Pay: $30.00 - $32.00 per hour
Comprehensive Family Benefits: Air Liquide offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Early Access: Your benefits start day 1.
Responsibilities
Inventory control of chemicals and gas cylinders
Schedule production for manufacturing operation by releasing jobs
Interface with customers to resolve issues including those with forecasts, special order, and non-delivered orders
Ensure that all stock-out situations are resolved in a timely manner
Interface with supplier to ensure that deliveries are on time, correct inventory levels are maintained, and non-conforming material is returned in a timely manner
Provide feedback to customers and management when actual usage varies significantly from forecast and it is impacting inventory levels
Maintain a list of all supplier contacts including account Reps. Order entry clerks,
accounts receivable clerks, etc.
Elevate all critical inventory shortage situations to all parties affected and the appropriate levels of management
_____________________
Are you a MATCH?
Required Qualifications
HS Diploma or equivalent
3+ years of customer service/Oracle experience
Ability to identify and analyze situations when customer forecast does not equal actual usage
Ability to utilize Min/Mix system to accurately forecast
Familiar with Oracle Applications, or experience with another computerized system for purchasing, and inventory
Ability to effectively utilize MS Word and Excel
Ability to Work in a Team Environment
Ability to communicate and coordinate issues
Light work
Preferred Qualifications
Experience in the semiconductor industry
Experience in the industrial gas industry
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
