Purpose

The Territory Manager is responsible for driving fuel, lubricants sales and CR income on sites in his/her geographical area and ensuring optimum site and service standards.

Position Accountabilities

• Manage site operating standards and processes for geographical area under his/her responsibility, ensuring consistent delivery of the Shell Customer Commitment and compliance.
• Manage key Retail economic levers to maximize site profitability and income.
• Maximize all sales potential by applying retailing principles and processes.
• Participate in recruitment, selection and development of the right retailers.
• Effectively manage relationships with retailers.
• Manage site performance and administration through coaching, supporting and performance.
• Deliver sales & operations targets for geographical area through regular reviews and appropriate action plans.
• Ensure compliance with the site operations/HSSE standards, contracts and manuals.

Key Challenges

• Ability to motivate retailers to deliver the targets.
• Maintain optimum site and service standards on all sites.
• Ability to operate efficiently within a multifunctional team.

Requirements

Qualifications, Job Knowledge, Skills & Experience

• A degree in Engineering or Sales & Marketing.
• Minimum of 3 years’ working experience.
• Previous experience in retail operations is desirable.
• Previous sales/commercial experience is desirable.
• Demonstrate the ability to select, analyze and integrate consumer/shopper, customer and category information to deliver business solutions.

Closing Date: 09 October 2026