About this Tennis Pro role at Four Seasons
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Find your "pura vida", where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America’s ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America’s exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.Find your "pura vida", where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America’s ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America’s exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.
General Function
To provide a superior level of tennis instruction to Four Seasons members and guests.
Essential Functions:
Delivers high quality private and group tennis instruction that consistently meets and exceeds the member and guest expectations.
Handle all member and guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints, assist customers in all inquiries in connection with club and resort services.
Provide tennis professional shift coverage as scheduled by the Director of Tennis Instruction to satisfy member and guest demand and to maximize revenue.
Assist in the continuing effort to maintain the high quality of physical tennis facility by frequently cleaning court areas as necessary
Complete all tennis instruction billing in accordance with Four Seasons accounting procedure and tennis department processes.
Maintain proper levels of on court supplies for all instructional programs.
Actively promote tennis instruction and tennis activity information through frequent member and guest interaction.
Work harmoniously and professionally with co-workers and supervisors.
Non-Essential Functions:
Ability to play tennis at a minimum level of 4.5}
Knowledge and skill
Education:
College Degree – minimum of 2 year college
USPTA Certification – minimum P2 Level
Experience:
Minimum of 2 years experience in tennis teaching industry at a similar club or resort.
Skills and Abilities:
Excellent presentation skills.
Creative yet sound approach to delivering tennis instruction.
Understanding of high quality tennis service experience.
