About this Banquets Assistant Manager role at Four Seasons
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.About the role:
The Banquets Assistant Manager supports the daily operation of the Banquet Department by overseeing event execution, supervising banquet team members, and ensuring all functions are carried out according to Four Seasons standards. This role works closely with Catering and Conference Services teams, Culinary leadership, and operational departments to ensure flawless execution of events. This position is part of the Food & Beverage division and reports to Banquet Leadership.
What you will do:
Support the planning, organization, and execution of banquet events and catered functions
Lead, motivate, coach, and develop banquet team members and supervisors to ensure service excellence
Maintain a visible presence during events and serve as a primary point of contact for guests, clients, and group organizers
Coordinate event setup requirements according to Banquet Event Orders (BEOs) and ensure accurate execution of all event details
Collaborate closely with Catering & Conference Services, Culinary, Stewarding, and operational teams to ensure seamless event delivery
Monitor food quality, beverage service, presentation standards, and overall guest satisfaction throughout events
Assist with scheduling, labor management, inventory control, and operational efficiency initiatives
Support banquet leadership in maintaining departmental standards, procedures, and service expectations
Conduct pre-function meetings and communicate operational details to banquet staff
Resolve guest concerns and special requests promptly and professionally
Inspect banquet facilities and equipment regularly, ensuring all spaces are maintained to Four Seasons standards
Assist with event setup, breakdown, food service, and operational support during high-volume periods as needed
Participate in operational meetings and support continuous improvement initiatives
What you bring:
College degree in Hospitality Management, Hotel Management, Restaurant Management, or equivalent experience preferred
Minimum of 1–2 years of experience in a Banquet Assistant Manager, Banquet Supervisor, or Food & Beverage leadership role
Strong knowledge of banquet operations, food and beverage service, event planning, and guest engagement
Experience leading teams in a luxury hotel, resort, or upscale event environment preferred
Knowledge of labor management, cost control, inventory management, and operational planning
Excellent leadership, communication, and coaching skills
Strong organizational and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Proficiency in hospitality technology, event management systems, and Microsoft Office applications
Ability to read, write, and communicate effectively in English
What we offer:
Competitive Salary & Wages
Comprehensive Benefits Package
401(k) Retirement Plan
Excellent Training and Development Opportunities
Complimentary Accommodations at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Schedule & Hours:
Full-time leadership schedule required
Ability to work mornings, evenings, weekends, holidays, and special events as business needs require
Work Authorization:
Candidates must have valid authorization to work in the United States at the time of application.
