Jobs › Companies › Gate City Bank › Teller / Customer Service Representative - Full-Time - Bismarck Gateway

About this Teller / Customer Service Representative - Full-Time - Bismarck Gateway role at Gate City Bank

Gate City Bank · Onsite · Bismarck, ND

Location

Bismarck Gateway

Job Description:

Explore Your Future At Gate City Bank!

Location: Bismarck Gateway
Schedule:

  • Guaranteed 40 hours per week
  • Monday - Friday: 8:15 AM - 5:15 PM.
  • Rotating Saturdays: 8:45 AM – 12:15 PM (earn an additional +$5/hour for Saturdays!)

Pay: $18-$19 per hour
Work Location Type:
In-Office

 

Gate City Bank is hiring a full-time Customer Service Representative to join our retail banking team at our Bismarck Gateway office. This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.

 What You’ll Do:

  • Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
  • Open new accounts and educate customers about our innovative products and services.
  • Balance your cash drawer with precision and accuracy.
  • Follow established policies, procedures, and service standards

 

What You’ll Need:

  • High school diploma or equivalent required.
  • 1-2 years of customer service, cash handling, or sales experience strongly preferred.
  • Strong attention to detail and a passion for accuracy.
  • Enthusiasm for creating positive customer experiences.

 

Why You’ll Love Working Here:

  • Competitive Pay: The starting pay range for this position is between $18 - $19 per hour, with an additional $5/hr for Saturday shifts.
  • Career Growth: Clear pathways for career advancement and promotional opportunities.
  • Full-Time Hours: Convenient daytime hours for busy schedules, guaranteed 40 hours each week at our Bismarck Gateway Office!
  • Comprehensive Benefits: All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to, Medical/Dental/Vision insurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found at gatecity.bank/careers.

At Gate City Bank, we’re more than just a workplace - we’re a community. Join us in our mission to provide a "Better Way of Life" for our customers, communities, and team members. Let’s make an impact together.

EOE/including Disability/Vets

Member FDIC

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How this Customer Support salary compares

This role pays $38,480/yr — in line with the typical range for Customer Support roles.

$32,240 median $40,986 $54,515

Typical range $36,920–$47,278/yr, from 1,855 comparable Customer Support listings on JobsRadar (pay annualized to USD). See Customer Support salary insights →

About Gate City Bank

Gate City Bank is growing and creating more employment opportunities to meet our customer's needs For a Better Way of Life.® At Gate City Bank, we are committed to making the lives of our team members better by investing in them with competitive compensation and a comprehensive benefit package. We take pride in providing a fun, fast paced, high energy, and collaborative work environment and have been named by Prairie Business Magazine as one of the 50 Best Places to Work in the region for twelve years in a row. We are excited you are interested in joining the Gate City Bank team. To view our comprehensive benefit package, click here !

See all jobs at Gate City Bank →

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