Location

Job Description:

Location: Fargo Southpointe
Schedule: In-Office

• Guaranteed 40 hours per week
• Monday - Friday: 9:00 AM – 6:00 PM
• Rotating Saturdays: 8:45 AM - 12:15 PM (earn an additional +$5/hour for Saturdays!)

Gate City Bank is hiring a full-time Customer Service Representative to support daily operations at our Fargo Southpointe Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.

Responsibilities:

• Create a warm, helpful experience by assisting customers with everyday banking transactions

• Build relationships by identifying ways to make banking easier and more rewarding

• Open new accounts and educate customers on products and services that fit their needs

• Balance cash drawer and maintain accuracy

• Follow all service, security, and compliance guidelines

Experience:

• High school diploma or equivalent

• 1–2 years of experience in customer service, retail, cash handling, or sales preferred

• Strong attention to detail and a commitment to doing things right

• A positive, upbeat attitude and a genuine desire to help others

Compensation & Benefits:

• Pay Range: $17.75-$18.75 per hour

• Saturday Differential Pay: +$5/hr

• Guaranteed 40 hours per week

• Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.

EOE/including Disability/Vets

Member FDIC