Jobs β€Ί Companies β€Ί Domestic & General β€Ί Telesales Agent met Dutch als moedertaal

About this Telesales Agent met Dutch als moedertaal role at Domestic & General

Domestic & General Β· Onsite Β· Madrid, ESP
This job posting is in Dutch.

πŸ“ Je moet in het Spaanse vasteland wonen.

🎯 Jouw missie

Inkomende oproepen omzetten in verkoop: luisteren, behoeften herkennen en de beste beschermingsoplossing aanbieden voor elke klant. Jouw doel is kwalitatieve verkoop, maximale conversiekansen en een soepele ervaring die resultaat oplevert.

πŸ’Ό Wat je gaat doen

  • Inkomende oproepen beheren en vragen omzetten in verkoopkansen.

  • Producten en verzekeringen presenteren op een duidelijke, overtuigende en klantgerichte manier.

  • Behoeften identificeren en up‑selling en cross‑selling toepassen.

  • Verkoop afronden volgens kwaliteits- en verificatiestandaarden.

  • Informatie nauwkeurig registreren en klantgegevens up‑to‑date houden.

  • CommerciΓ«le en wettelijke processen volgen zonder snelheid te verliezen.

  • Feedback geven om scripts, processen en teamresultaten te verbeteren.

🧩 Het profiel dat we zoeken

  • Native uit Nederland

  • Ervaring in sales.

  • Uitstekende communicatie, volledig gericht op verkoop.

  • Doelgerichte verkoopervaring, bij voorkeur met inkomende oproepen.

  • Sterk in bezwaren behandelen en twijfels omzetten in een succesvolle afsluiting.

  • Multitasking, snelheid en flexibiliteit met verschillende klanttypes.

  • Positieve houding, ambitie en KPI‑gericht werken.

  • Digitale vaardigheden (Teams, Office, CRM).

🎁 Wat wij bieden

  • Vast contract met stabiliteit.

  • Brutojaarsalaris: 20.674 € + 1.300 € competentietoeslag =

    23.125,51€ bruto per jaar.

  • 100% telewerk of hybride werken als je in de Comunidad de Madrid woont.

  • Vaste werktijden van maandag tot vrijdag, 09:00–18:00, met één uur lunchpauze.

  • Motiverende prestatiebonussen.

  • Maaltijdkaart.

  • 26 + 7 verlofdagen per jaar.

  • Toegang tot Engels-, Spaans- en/of Franse lessen, welzijnsactiviteiten en diverse trainingssessies.

  • Eenmalige vergoeding van 130 € voor extra telewerkuitrusting.

  • PrivΓ©ziekteverzekering na één jaar anciΓ«nniteit.

  • Continue opleiding en welzijnsactiviteiten via Teams en op kantoor.

  • Gratis werknemersverzekering.

  • Employee Support Programme (sociaal advies, financiΓ«le begeleiding, psychologische ondersteuning, enz.).

Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.

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About Domestic & General

For over 100 years, Domestic & General has been a trusted provider of aftercare for domestic appliances for over 16 million customers. You'll have tailored support and training throughout your time at Domestic & General, allowing clear career progression in the direction you choose. We're transforming a 100-year-old business into a tech-driven platform with a global reach. But to do that, we'll need a range of skills from all walks of life. Think you can help?

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