Overview:

Participates in training programs hosted by the Tech Academy designed to develop entry-level technical skills across a variety of technology disciplines.

Application Developer:

Under supervision of a senior developer/manager, provides designs and specifies information systems solutions to solve basic to complex problems or enhancements. Participates in evaluation of client requirements and processes, develops and prepares application environments which may involve standard to diverse development platforms, software, hardware, technologies and tools. Participates in day to day support activities and special projects.

Primary Responsibilities:

• Complete a comprehensive training program to develop entry-level technical skills in a specific technical discipline such as Software Engineering, Infrastructure, Cybersecurity, or Data & Analytics.

• Work alongside a mentor to complete on-the-job training over a set time frame to gain a broader understanding of their technology discipline, how specific technologies are utilized at the Bank, and how those technologies work together to deliver solutions and services to internal and external customers.
• Complete basic to intermediate complexity systems analysis, design and development.

• Play a support role as an individual contributor on projects.

• Assist the client in addressing problems/issues in a diverse scope.

• Determine feasible solutions and make recommendations.

• Participate with other development, operations and Technology staff, as appropriate, in overall system and integrated testing on generally small to medium scope efforts or on specific phases of larger projects.

• Prepare test data and execute detailed test plan.

• Participate in any required debugging.

• Evaluate and understand interrelationships and effects among programs and interfacing applications.

• Use available resources to develop clear and complete technical and functional specifications for generally small to medium-scope efforts.

• Update systems documentation.

• Prepare charts, tables and diagrams to assist in analyzing problems. May assist in the preparation of logic flowcharts.

• Prepare assessments and task plans to include required tasks, estimated time frames and effort for assignments.

• Recommend new technology, policies or processes to benefit the organization and improve deficiencies.

• Provide consultation services to clients, technicians and Bank departments on basic functions of supported applications, including review of system capabilities, operational procedures, forms, marketing materials and cost analyses.

• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.

• Promote an environment that supports belonging and reflects the M&T Bank brand.

• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties and projects as assigned.

Scope of Responsibilities:

The Technology Apprentice participates in a comprehensive training program designed to launch the candidate’s career in a technology-related field. The Program offers a combination of career planning, technical and competency-based training, and mentorship activities to prepare incumbents for a successful career in Technology.

Supervisory/Managerial Responsibilities:

None

Education and Experience Required:

• High school diploma or equivalent (GED)
• Successful completion or enrollment of a Bank approved technology skills development program
• Proficiency with personal computers and knowledge of pertinent spreadsheet, word processing, database, presentation, and email software
• Demonstrated ability to learn new technical skills                        
• Strong verbal and written communication skills
• Proven interpersonal skills                                             
• Detail oriented
• Proven organizational and time management skills                           

Education and Experience Preferred:

• Associate’s degree in Computer Science or Information Technology related field
• Advanced coursework in a technology discipline
• Strong analytical skills
• Strong problem-solving skills       
• Exposure to development tools, application support software and hardware platforms                              
• Prior experience handling multiple tasks in support of various assignments

Location