Jobs › Companies › Hach › Technicien SAV Itinérant Bretagne Nord (h/f/d)

About this Technicien SAV Itinérant Bretagne Nord (h/f/d) role at Hach

Hach · Onsite · St Brieuc, France
This job posting is in French.

QUI SOMMES-NOUS :


VIDEOJET TECHNOLOGIES est un leader mondial de l’identification de produits fournissant des solutions de codage et de marquage innovantes qui aident les clients à assurer la sécurité des produits et à améliorer leur productivité.


Nous favorisons la créativité et la pensée non conventionnelle pour nous aider à découvrir des solutions révolutionnaires et à accélérer le rythme de l'innovation. Nous croyons avec conviction que la diversité nous aide à découvrir des informations plus significatives sur les clients et crée en fin de compte un avantage concurrentiel sur les marchés que nous servons. Et nous serions ravis de vous avoir parmi nous dans ce voyage !


Votre challenge :

Vous bénéficierez d’une formation et d’un accompagnement à vos débuts chez Videojet. Par la ensuite vous serez amené à :


Vos responsabilités :

  • Assurer l’installation, le dépannage et la maintenance de notre gamme d'imprimantes jet d'encre, transfert thermique et laser chez nos clients industriels et graphiques sur votre secteur.
  • Assurer un rôle de conseil auprès de nos clients en leur proposant des solutions d’optimisation de maintenance de leurs équipements.
  • Utiliser les systèmes informatiques mis à votre disposition pour réaliser vos comptes-rendus de visite.
  • Travailler en étroite collaboration avec la force de vente pour effectuer les essais et les démonstrations produits auprès de nos clients.
  • Soutenir les objectifs de revenus régionaux par la promotion des contrats de services supplémentaires aux clients.

Votre expérience


De formation BTS/DUT (Electrotechnique - Automatisme), vous justifiez idéalement d'une expérience similaire en milieu industriel.

Vous avez de bonnes connaissances en anglais technique et en informatique (pack Office et réseaux).

Rigoureux et autonome, vous vous distinguez par votre sens de l’organisation. Votre dynamisme, votre excellent relationnel et votre sens du service seront vos principaux atouts pour ce poste.

Vous êtes idéalement basé dans la région Bretagne Nord (département 22: région Saint Brieuc /Lamballe) .


Déplacements :


Déplacements chez vos clients depuis votre domicile sur votre territoire avec un calendrier préplanifié de réunions d'équipe / client. Prévoyez des déplacements pour environ 95% de votre temps avec des nuitées à l’hôtel occasionnelles.


Nos avantages

  • Mutuelle d’entreprise
  • Prévoyance Santé
  • Ticket Restaurant
  • Prime de participation et d’intéressement
  • CE d’entreprise
  • Véhicule de fonction
  • Outils Informatiques/communications (PC, Téléphone)
  • Carte Essence et badge Bip & Go

Notre offre :


Faire partie d'une équipe dynamique dans laquelle l'accent est mis sur l’atteinte des résultats et l'amélioration continue, mais aussi où le plaisir et le travail en équipe sont très importants.

C'est un environnement au rythme rapide, où chacun apporte sa contribution et où vous pourrez vous associer avec d’autres personnes pour atteindre vos objectifs commerciaux stratégiques.

Vous travaillerez dans une entreprise mondiale de premier plan, avec un Manager qui se soucie de vous, de vos qualités et vous aidera à développer le meilleur de vous-même.


LI # MW1

LI # Remote

WHO WE ARE:


VIDEOJET TECHNOLOGIES is a global leader in product identification providing innovative coding and marking solutions that helps customers ensure product safety and improve their productivity.


We foster creativity and unconventional thinking to help us discover breakthrough solutions and accelerate the pace of innovation. We believe that diversity helps us discover more meaningful customer insights and ultimately creates a competitive advantage in the markets we serve. And we'd love to have you on this journey !


CHALLENGE

You will benefit from training and support when you start at Videojet. Then you will be led to:

  • Ensure the installation, troubleshooting and maintenance of our range of inkjet, thermal transfer and laser printers at our industrial and graphic customers in your sector.
  • Ensure an advisory role to our customers by offering them solutions for optimizing the maintenance of their equipment.
  • Use the computer systems made available to you to carry out your visit reports. Work closely with the sales force to perform product tests and demonstrations with our customers
  • Support regional revenue objectives by promoting additional service contracts to customers.

YOUR EDUCATION AND BACKGROUND EXPERIENCE WILL INCLUDE:

BTS / DUT (Electrical Engineering - Automation), you ideally justify a similar experience in an industrial environment.

You have a good knowledge of technical English and computer science (Office pack and networks).

Rigorous and autonomous, you distinguish yourself by your sense of organization. Your dynamism, your excellent interpersonal skills and your sense of service will be your main assets for this position.

You are ideally based in North Brittany district (ideally departments 22)


Travel

Travel to your clients from your home office in your territory with a pre-scheduled schedule of team/client meetings. Plan travel for about 95% of your time with occasional hotel nights.


OUR BENEFITS:

  • Company mutual (Health insurance)·
  • Ticket Restaurant ·
  • Participation and profit-sharing bonus ·
  • Company works council ·
  • Executive vehicle ..
  • Computer/communication tools (PC, tablet, phone) ·
  • Gas card and Bip and GO

OUR OFFER:

Be part of a dynamic team in which the focus is on achieving results and continuous improvement, but also where fun and teamwork are very important.

 It's a fast-paced environment where everyone contributes and where you can partner with others

Conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution.  Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements.  Responds to customer support calls within an assigned territory.


LI # MW1

LI # Remote

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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