About this Technical Sales Engineer, Cold Chain role at Copeland
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are recruiting a Technical Engineer to support cold chain and refrigeration customers across Germany. This role is focused on refrigeration applications and requires strong technical understanding of cooling systems used within commercial and industrial cold chain environments.
The successful candidate will provide expert technical guidance to customers while supporting product application, commissioning, troubleshooting, and ongoing technical development activities.
Key responsibilities of the role
Serve as the primary technical interface between OEM R&D teams and internal engineering teams during new product development projects
Provide technical support during specification, design, and refrigeration system selection activities
Support customers with cold chain and refrigeration application expertise
Deliver technical product demonstrations and support technical discussions during the sales process
Provide remote and onsite technical support throughout the product lifecycle
Assist with implementation, commissioning, and troubleshooting of refrigeration systems
Develop and maintain technical documentation supporting field applications
Support strategic and high-profile customer accounts through regular engagement and site visits
Monitor industry trends, refrigeration regulations, and emerging technologies
Collaborate with internal Technical Sales Engineers to exchange technical knowledge and field experience
For senior-level profiles, support account planning and identify commercial growth opportunities
Required skills and qualifications
Experience within refrigeration, cold chain, or commercial cooling applications
Strong understanding of refrigeration system applications and customer integration requirements
Experience supporting OEMs, contractors, or end users within the refrigeration market
Strong technical problem-solving and customer-facing communication skills
Ability to provide both remote and onsite customer support
Preferred skills and qualifications
Knowledge of CO₂ refrigeration systems is highly desirable
Previous experience as an Application Engineer or Technical Sales Engineer
Experience supporting key or strategic customer accounts
Strong autonomy and ability to work independently in a field-based role
Existing knowledge of the European cold chain or refrigeration market
If this sounds like you, please apply. We can't wait to speak with you!
About the Location
This role is based in Aachen, Germany, with a hybrid working model that combines collaboration in the office with the flexibility of remote work. For the right candidate we would considering a fully remote contract.
Located at the heart of Europe, Aachen is a vibrant city known for its strong engineering heritage, international atmosphere, and close proximity to Belgium and the Netherlands. The region is home to world-class research institutions, advanced manufacturing, and a thriving technology community, making it an excellent environment for professionals passionate about innovation and sustainable technologies.
As part of our Aachen-based team, you'll have the opportunity to collaborate closely with colleagues across Product Management, Engineering, Sales, Marketing, and Supply Chain while contributing to solutions that support the future of commercial heating, cooling, and climate technologies.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
