About this Technical Program Manager role at Kobie
How you will make an impact
Portfolio Oversight & Visibility
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Oversee the entire product lifecycle, from intake and discovery through delivery, ensuring alignment with strategic goals and client commitments.
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Maintain comprehensive awareness of all product and feature queues to ensure stakeholder commitments are achieved.
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Own dashboards that track queue volume, SLA adherence, backlog health, and delivery timelines.
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Ensure the smooth and efficient flow of requests and tasks across queues to minimize wait times and improve service delivery.
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Leverage data to identify areas in need of improvement and provide recommendations to leadership.
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Governance, Reporting & Risk Management
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Lead quarterly planning sessions and facilitate quarterly commitment alignment across teams.
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Use Jira to review and track Product Owner (PO) updates for features within Program Increments (PIs).
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Ensure Product Owners document changes to scope, budget, and timeline, along with associated risks, prior to execution, and report them to leadership.
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Call out, track, report, and follow through on risks and issues until resolution.
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Automate status and progress reporting using integrated tools
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Deliver clear and consistent communications to stakeholders at all levels, including executive summaries of status, risks, dependencies, and timelines.
Cross-Functional Collaboration
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Serve as the primary point of contact for anyone within Kobie regarding:
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Product backlog and feature status
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Active development work
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Implementation related product features
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Client-committed initiatives
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Collaborate closely with Product Owners and stakeholders to ensure clear definition of Feature scope, and deliverable schedule.
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Align cross-functional teams across engineering, product, project management and operations to bring visibility into the health of the engineering portfolio.
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Partner with managers across the organization to coordinate seamless handoffs of work between teams.
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Support the prioritization of initiatives within product portfolio and software engineering, based on strategic objectives, resource constraints, and ROI.
Process Excellence
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Help evolve best practices, templates, frameworks, and dashboards to improve delivery, consistency, and transparency.
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Optimize workflows and enable teams to operate with clarity and agility.
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Support Product and Engineering teams to optimize business transition management, as they ensure features delivered are understood and fulfill their intended value.
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Use metrics and trends to increase portfolio visibility and health as well as guide continuous improvement and operational maturity
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Exposure or Experience in AI Development Lifecycle and Sepc Driven Development
What you need to be successful
Qualifications
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5+ years of program or project management experience, with at least 2 years focused on product or technology initiatives.
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Strong understanding of modern products and modeling frameworks/deployment cycles (Agile, Scrum, Lean, etc.).
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Demonstrated ability to manage multiple complex initiatives in a fast-paced, cross-functional environment.
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Strong analytical mindset with experience using data to drive operational improvement.
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Exposure in data sciences.
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Proficient in project and work management tools (e.g., Jira, Smartsheet, Confluence).
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Proven ability to innovate.
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Capable of working autonomously and navigating ambiguity in a dynamic environment with shifting business priorities.
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Excellent written and verbal communication skills.
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Comfort working with both technical and business stakeholders.
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Proven ability to influence, collaborate, and lead across multiple levels of an organization.
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Familiarity with data governance, architecture, Business Intelligence (BI), Machine Learning (ML) and advanced analytics concepts.
Preferred Qualifications
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Passionate about Agentic AI
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Experience with generative AI or LLM-based products
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Go-to-market or product launch experience at an AI-forward company
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Understanding emerging technologies