About this Technical Consultant - Network Security SASE role at Thinkahead
We are seeking a Technical Consultant to deliver Secure Access Service Edge (SASE) and Security Service Edge (SSE) engagements for enterprise clients. This role covers a single technology pillar spanning four core platforms: Zscaler Internet Access and Private Access, Palo Alto Networks Prisma Access, Cisco Secure Access, and Netskope Security Cloud. Technical Consultants independently lead remote and on-site SASE/SSE deployment workstreams, configuring and operating Zero Trust architectures against a design produced by a Senior Technical Consultant or Principal Technical Consultant. This role owns hands-on configuration, testing, and knowledge transfer for assigned workstreams, contributes to client-facing documentation, and mentors junior engineers, while building deep expertise in one SASE/SSE platform as the foundation for advancement to Senior Technical Consultant.
Key Responsibilities - SASE & Zero Trust:
- Configure and deploy Zscaler Internet Access (ZIA) components including Secure Web Gateway policy, SSL inspection, URL filtering, cloud firewall rules, and sandbox policy against an established design.
- Configure and deploy Zscaler Private Access (ZPA) application segments, App Connectors, and browser-based access for Zero Trust remote access.
- Configure Palo Alto Prisma Access GlobalProtect remote user connectivity, explicit proxy setup for branch offices, and service connections to on-premises infrastructure through Strata Cloud Manager or Panorama.
- Configure Cisco Secure Access Zero Trust Network Access, Secure Web Gateway, Cloud Access Security Broker, and resource connector deployment for private application access.
- Configure Netskope Security Cloud Next Gen SWG, CASB (API-enabled and inline), and Netskope Private Access traffic steering and policy enforcement.
- Implement traffic forwarding methods including GRE tunnels, IPsec tunnels, PAC files, and client connectors according to the design provided by the engagement architect.
- Configure identity-based access controls integrating with Okta, Microsoft Entra ID, SAML 2.0, and SCIM provisioning to enforce conditional access policy across SASE/SSE platforms.
- Deploy and tune Cloud Access Security Broker and Data Loss Prevention policy in inline and API-based modes under established policy guidelines.
- Execute platform health checks, policy tuning, and day-2 operational tasks across assigned SASE/SSE platforms.
- Support SASE and SD-WAN convergence testing, validating policy consistency across direct internet access and backhauled traffic paths.
- Contribute platform-specific input to client Zero Trust maturity roadmaps under the direction of the engagement lead.
Architecture, Delivery & Documentation:
- Participate in client-facing discovery sessions and design workshops, gathering requirements and validating current-state configuration for SASE/SSE scope.
- Contribute to High-Level Design and Low-Level Design documentation, network diagrams, and as-built documentation for assigned SASE/SSE workstreams.
- Execute migration and cutover tasks according to documented runbooks, rollback procedures, and change management workflows.
- Support knowledge transfer sessions, training client operations teams on day-2 SASE/SSE platform administration.
- Track assigned workstream milestones and escalate risks or scope changes to the project lead or Senior Technical Consultant.
- Identify client requests that fall outside the documented scope and escalate to the project manager or engagement lead before delivery impact occurs.
Practice Contribution:
- Mentor Associate and Senior Associate Technical Consultants on SASE/SSE platform fundamentals and troubleshooting techniques.
- Contribute to reusable delivery assets including configuration checklists, runbook templates, and knowledge base articles for the SASE/SSE practice.
- Pursue certification progression toward professional-level SASE/SSE credentials in the platform of primary focus.
- Support sales campaigns by validating technical scope and providing delivery continuity input to the account team, under the direction of the engagement Solutions Lead.
Required Qualifications:
- 3 to 5 years of network security, infrastructure security, or security engineering experience, including client-facing or internal project delivery experience.
- Production experience configuring at least one of the following SASE/SSE platforms: Zscaler (ZIA and ZPA), Palo Alto Prisma Access, Cisco Secure Access, or Netskope Security Cloud.
- Working knowledge of Zero Trust architecture principles, Secure Web Gateway, CASB, and ZTNA concepts across the broader SASE/SSE platform landscape.
- Understanding of identity and access management integration (Okta, Microsoft Entra ID, SAML 2.0, SCIM) with SASE/SSE policy enforcement.
- Familiarity with routing and connectivity fundamentals (BGP, OSPF, IPsec, GRE) sufficient to implement traffic forwarding designs provided by an architect.
- Ability to produce clear technical documentation and communicate configuration status and issues to both technical and non-technical stakeholders.
- Ability to travel at least 25 percent.
Preferred Qualifications:
- Zscaler Digital Transformation Administrator (ZDTA); Palo Alto Networks Security Service Edge (SSE) Engineer certification; Cisco Certified Specialist – Secure Cloud Access; Netskope Certified Cloud Security Administrator (NCCSA).
- CompTIA Security+, CCNA, or equivalent foundational networking or security certification.
- Production experience with a second SASE/SSE platform beyond the primary area of focus.
- Exposure to CASB and DLP policy tuning in inline or API-based deployment modes.
- Prior consulting, professional services, or managed services experience.
- Experience with cloud platforms (AWS VPC, Azure VNet) sufficient to support hybrid SASE/SSE connectivity designs.
Expectations:
- Independently leads remote and on-site SASE/SSE deployment workstreams within an established design.
- Operates with limited supervision on moderately complex configuration and troubleshooting tasks.
- Builds deep expertise in one SASE/SSE platform as the primary specialty, with working knowledge across the broader practice.
- Mentors junior engineers and contributes to SASE/SSE practice enablement content.
- Clearly articulates the scope of assigned work and how it supports the engagement's business objectives.
- Proactively raises schedule or scope concerns to the project lead or Senior Technical Consultant.
- Identifies out-of-scope client requests and escalates before delivery impact occurs.
- Carries a 70 percent target utilization.
Soft Skills:
- Clear written and verbal communication skills, with the ability to produce client-ready configuration and status documentation.
- Ability to manage assigned workstream timelines and communicate progress within a consulting delivery model.
- Self-directed and detail-oriented, comfortable operating on-site at client facilities or in a remote delivery capacity.
- Collaborative approach to working with senior engineers, project leads, and cross-functional delivery teams.
- Receptive to mentorship and structured skill development, with an active interest in advancing technical depth.