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About this Tech Lead, Operational Technology NPI role at Insulet

Insulet · Hybrid · Acton, Massachusetts

Job Summary

The OT Technical Lead – NPI is a senior technical leadership role responsible for designing, integrating, and supporting Operational Technology (OT) systems that connect automated manufacturing equipment with enterprise systems during new product introduction and manufacturing scale-up activities. The role serves as the bridge between manufacturing controls, IT, cybersecurity, and operations, ensuring manufacturing systems are secure, scalable, and reliable.

The OT Technical Lead - NPI provides technical leadership for the Operational Technology (OT) systems that connect, monitor, secure, and support automated manufacturing equipment for new product introduction and manufacturing scale-up initiatives. This Staff Engineer-level role is responsible for defining OT architecture, integration strategy, and lifecycle management to enable successful transition from development and pilot operations to commercial manufacturing.

Working closely with Manufacturing Engineering, Controls Engineering, IT, Cybersecurity, Quality, Operations, and external suppliers, this individual serves as the technical bridge between machine controls and enterprise systems, ensuring scalable, secure, and reliable manufacturing solutions.


Key Responsibilities

  • Lead the OT strategy, architecture, and technical roadmap for NPI manufacturing programs.
  • Design, implement, integrate, and support OT systems including HMI/SCADA platforms, industrial networks, data collection systems, historians, databases, and enterprise interfaces.
  • Establish standardized connectivity between manufacturing equipment and higher-level systems including MES, SCADA, historians, databases, and industrial data platforms.
  • Partner with IT and Cybersecurity to implement secure, scalable OT infrastructure, including networking, remote access, virtualized environments, backup, monitoring, and disaster recovery solutions.
  • Drive equipment integration activities from specification through FAT, SAT, installation, validation, startup, and operational turnover.
  • Lead resolution of complex technical issues spanning controls, communications, software, networking, and manufacturing applications.
  • Develop and maintain OT standards, system documentation, interface specifications, network diagrams, and lifecycle management processes.
  • Partner with Quality and Validation teams to ensure compliance with regulated manufacturing requirements.
  • Evaluate emerging technologies and lead continuous improvement initiatives that enhance system reliability, scalability, maintainability, and security.
  • Provide technical leadership and mentoring across engineering, operations, and maintenance teams.

Basic Requirements

  • At least 8 years of hands-on experience in industrial automation, controls engineering, or OT systems within a manufacturing environment.
  • Proven experience designing and integrating OT systems connecting PLC, HMI/SCADA, MES, historians, databases, and industrial data platforms for automated manufacturing operations.
  • Strong expertise with industrial networking and communications, including EtherNet/IP, OPC UA, MQTT, TCP/IP, VLANs, managed switches, firewalls, and secure remote access.
  • Demonstrated success leading cross-functional OT initiatives involving Manufacturing Engineering, Controls Engineering, IT, Cybersecurity, Quality, and external equipment suppliers/integrators.
  • Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Automation Engineering, or a related technical discipline.

Preferred Qualifications

  • Experience with Rockwell Automation platforms including Studio 5000, Logix, FactoryTalk, or comparable PLC, HMI, and SCADA systems.
  • Experience with Industrial DataOps platforms such as Litmus, HighByte, HiveMQ, or equivalent industrial data technologies.
  • Knowledge of ISA-95, Unified Namespace (UNS), and advanced manufacturing data architecture concepts.
  • Experience with Windows Server, Active Directory, virtualization, storage, backup, and OT infrastructure administration.
  • Experience using Python, PowerShell, SQL, or similar scripting and automation tools.
  • Knowledge of GxP, 21 CFR Part 11, Computer System Validation (CSV), Computer Software Assurance (CSA), and data integrity requirements.
  • Experience supporting medical device, pharmaceutical, biotechnology, or other regulated manufacturing environments.
  • Experience supporting new product introductions, manufacturing scale-up initiatives, and automated assembly systems.

Additional Information

  • Ability to work in a Class 8 cleanroom environment as needed.
  • Position is based in Acton, Massachusetts, with an expectation of at least four days per week onsite.
  • Approximately 10-20% travel, including domestic and international travel to manufacturing sites, suppliers, and system integrators.

 

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $141,600.00 - $212,400.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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How this Tech Lead salary compares

This role pays $177,000/yr — in line with the typical range for Tech Lead roles.

$100,511 median $164,000 $235,080

Typical range $132,300–$198,850/yr, from 2,487 comparable Tech Lead listings on JobsRadar (pay annualized to USD). See Tech Lead salary insights →

About Insulet

Insulet employees are all focused on the same goal — to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers — leading the way to improve health outcomes with re

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