Jobs Companies Concentrix Team Leader, Operations

About this Team Leader, Operations role at Concentrix

Concentrix · Onsite · IND Gurugram

Job Title:

Team Leader, Operations

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key responsibilities:

  • Responsible for over sales performance management of the program and liaise with all functions as well as clients to design sales improvement strategies

  • Conduct monthly sales transaction audits and share feedback to improve process knowledge, selling skills

  • Work closely with the Quality & Training teams, to co-own team and unit level targets

  • Perform operational activities such as processing sales contacts, transaction monitoring, participation in the process calibration sessions

  • Sharing overall sales performance reporting and key project benefits

  • Knows, understands and appropriately applies sales / soft skills, methods and processes required for the position.

  • Keeps current with new and (or) updated selling skills / techniques, trends and development in the field

Key Skills and knowledge:

  • Total 5+ Years of Experience in Team handling

  • 3+ Years of Sales Experience ( Preferred Inside Sales )

  • 2+ Years of Self sales Experience 

  Educational Qualification : Graduate

  Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Location:

IND Gurgaon - DLF Infinity Tower C, Portion 4th & 5th Flr

Language Requirements:

Time Type:

Full time
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About Concentrix

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve g

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