About this Team Lead role at Lessen
What You'll Do:
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Assist in the coordination and execution of the complete work order life cycle from creation to resolution
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Manage vendors to ensure services are completed within agreed upon SLA’s
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Collaborate with District Lead to work cross-functionally with other teams to manage vendors in region(s)
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Develop client relationships; collaborate with key stakeholders in markets to devise solutions to client issues
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Assist in monthly reporting, forecasting and asset management on all sites
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Help develop and implement preventative, ongoing and anticipated maintenance/repair programs
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Assist with development of operating and capital budgets for the assigned
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Support the creation of work order forecasts by drawing on historical, current, and metric-based data
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Attend regular client status meetings, if applicable
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Ensure confidentiality of internal and external data
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Perform ad-hoc projects and other duties as assigned
What You'll Need:
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Bachelor’s degree or equivalent facilities management experience
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3+ years of facilities management experience
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Experience with managing multiple vendors for day-to-day work order management and small to large capital projects
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Client relationship management skills
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Communication and organizational skills
