Talent Acquisition DELIVERY PARTNER

Role Overview

We are looking for a highly organised, commercially aware and delivery-focused Talent Acquisition Delivery Partner to take ownership of recruitment across a portfolio of clients and repeatable hiring requirements.

Operating within a Recruitment Process Outsourcing (RPO)-style model, this role will focus on delivering high-quality talent at pace, managing recruitment demand and building strong relationships with internal stakeholders, clients and external recruitment partners.

The role will primarily support predictable, recurring recruitment needs across a range of professional services capabilities, including Delivery Management, Business Analysis, technology-adjacent and technical roles.

Success will depend on the ability to balance immediate recruitment requirements with the longer-term development of proactive talent pipelines, reducing reliance on external agencies and ensuring the business has access to the right skills when needed.

This is a fast-paced, hands-on role requiring excellent relationship management, attention to detail, strong organisational skills and the ability to manage multiple competing priorities without compromising quality.

Recruitment Delivery & Demand Management

• Take end-to-end ownership of recruitment delivery across an allocated portfolio of clients, accounts and recurring hiring requirements.
• Manage multiple recruitment campaigns simultaneously, ensuring agreed hiring requirements are delivered within demanding timescales.
• Work closely with Resource Management, Delivery Leads and internal stakeholders to understand recruitment demand, priorities, required skills and anticipated timelines.
• Translate recruitment requirements into clear, actionable sourcing and delivery plans.
• Proactively manage recruitment pipelines, identifying potential risks, bottlenecks and opportunities to accelerate hiring.
• Balance speed of delivery with candidate quality, ensuring shortlisted candidates meet the technical, professional and behavioural requirements of each role.
• Maintain clear visibility of recruitment activity, progress and anticipated delivery dates.

Stakeholder & Relationship Management

• Build and maintain strong, trusted relationships with internal hiring managers, Resource Management, Delivery Leads and other key stakeholders.
• Develop effective working relationships with external clients where required, understanding their recruitment expectations, priorities and delivery requirements.
• Act as the primary recruitment contact for allocated accounts, providing timely updates, market insight and practical solutions to recruitment challenges.
• Manage stakeholder expectations confidently, particularly where recruitment timelines, candidate availability or market conditions present challenges.
• Work collaboratively across teams to ensure recruitment activity is aligned with agreed business priorities and client commitments.
• Build productive relationships with external recruitment partners, ensuring they deliver against agreed quality, service and commercial expectations.

Talent Pipelining & Proactive Sourcing

• Develop and maintain talent pools across recurring and predictable skill areas, ensuring suitable candidates can be engaged quickly when demand arises.
• Build a strong understanding of the skills, experience and capabilities most frequently required across allocated accounts.
• Move recruitment towards a proactive, pipeline-led approach rather than relying solely on reactive advertising and agency support.
• Use direct sourcing, professional networks, referrals and recruitment platforms to identify and engage relevant talent.
• Build ongoing relationships with prospective candidates, maintaining engagement even where immediate opportunities are unavailable.
• Collaborate with the wider Talent Acquisition team to share candidate networks, market intelligence and sourcing strategies.
• Identify opportunities to improve direct hiring capability and progressively reduce dependency on external recruitment agencies.

Recruitment Partner & Supplier Management

• Manage relationships with approved recruitment agencies and talent supply partners to support short-term and specialist recruitment requirements.
• Ensure external partners understand role requirements, client expectations, delivery timescales and candidate quality standards.
• Monitor partner performance against agreed service expectations, including speed, quality, responsiveness and candidate suitability.
• Make informed decisions about when to utilise external partners versus direct sourcing, balancing urgency, quality and cost.
• Identify opportunities to strengthen the partner network while developing a more sustainable internal talent pipeline.

Recruitment Operations, Data & Continuous Improvement

• Maintain accurate and up-to-date recruitment records, candidate pipelines and activity tracking within the applicant tracking system, including Workable.
• Ensure recruitment processes are consistent, efficient and provide a positive experience for candidates and hiring managers.
• Monitor recruitment performance against key measures, including time to shortlist, time to hire, quality of candidates, pipeline health and direct sourcing effectiveness.
• Use recruitment data and market intelligence to identify trends, anticipate challenges and improve delivery performance.
• Identify opportunities to streamline processes, remove unnecessary administration and improve recruitment efficiency.
• Embrace recruitment technology, automation and AI-enabled tools to improve sourcing, candidate engagement, reporting and overall productivity, while maintaining appropriate human oversight and data protection standards.
• Ensure recruitment activity follows agreed governance, approval processes and data protection requirements.

Skills & Experience

Essential

• Experience in a Talent Acquisition, Recruitment Business Partner or recruitment delivery role, ideally within an RPO, managed recruitment service, professional services or similarly fast-paced environment.
• Proven ability to manage multiple vacancies, stakeholders and recruitment priorities simultaneously.
• Strong track record of delivering recruitment requirements within short and demanding timescales.
• Exceptional relationship management and communication skills, with the confidence to engage and influence internal stakeholders, external clients and recruitment partners.
• Experience of proactive candidate sourcing and developing talent pipelines rather than relying exclusively on agency recruitment.
• Excellent organisational skills, attention to detail and the ability to maintain accurate recruitment records.
• Strong understanding of end-to-end recruitment processes, including sourcing, screening, shortlisting, interview coordination and offer management.
• Ability to prioritise effectively, manage competing demands and remain delivery-focused in a changing environment.
• Commercial awareness, including an understanding of recruitment costs, supplier performance and the importance of efficient recruitment delivery.
• A proactive, solutions-focused approach with a strong sense of ownership and accountability.

Desirable

• Experience recruiting across technology, digital transformation, delivery management, business analysis or related professional services disciplines.
• Experience supporting multiple client accounts or recurring, high-volume recruitment requirements.
• Familiarity with RPO-style recruitment delivery models and service-level performance measures.
• Experience using Workable or comparable applicant tracking and recruitment management systems.
• Experience developing direct sourcing strategies that improve candidate availability and reduce agency dependency.
• Understanding of recruitment requirements within consultancy or client delivery environments.

What Success Looks Like

Success in this role will be measured by the ability to deliver a reliable, responsive and high-quality recruitment service while progressively building a more proactive and sustainable talent acquisition capability.

Key outcomes include:

• Speed of delivery: Recruitment requirements are progressed quickly, with strong candidate shortlists delivered against agreed timelines.
• Quality of hire: Candidates consistently meet role requirements and stakeholder expectations.
• Stakeholder confidence: Internal stakeholders and clients see Talent Acquisition as a trusted, responsive and solutions-focused partner.
• Talent pipeline strength: Established pools of relevant, engaged candidates are available across recurring skill areas.
• Reduced agency dependency: An increasing proportion of requirements are fulfilled through direct sourcing and existing talent networks.
• Operational excellence: Recruitment data is accurate, pipelines are well managed and risks are communicated proactively.
• Continuous improvement: Recruitment processes become more efficient, scalable and predictable over time.

Personal Attributes

We are looking for someone who:

• Thrives in a fast-paced, delivery-driven environment.
• Is exceptionally organised, structured and detail-oriented.
• Builds relationships naturally and maintains credibility with stakeholders at all levels.
• Takes ownership, follows through on commitments and holds themselves accountable for results.
• Can anticipate demand and act proactively rather than waiting for instructions.
• Is comfortable challenging priorities constructively and managing expectations.
• Combines urgency with sound judgement and a commitment to quality.
• Enjoys improving processes and finding smarter ways of working.

Benefits

Why people choose to grow their careers at UBDS Group

Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group’s culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability.

UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.

Employee Benefits

• Training – All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more
• Private medical cover for you and your spouse/partner, offered via Vitality
• Discretionary bonus based on a blend of personal and company performance
• Holiday – You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays
• Electric Vehicle leasing with salary sacrifice
• Contributed Pension Scheme
• Death in service cover

About UBDS Group

At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.