Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®.

With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime

Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.

The Role

We’re looking for an experienced in-house recruiter to lead the candidate experience at TEG. Partnering with our HRBPs, you’ll run end-to-end recruitment, shape our talent strategy and raise the standard of communication, transparency and engagement at every stage of the hiring journey. 

Requirements

Outcomes to Deliver

• Deliver end-to-end recruitment for a portfolio of vacancies, from role scoping and job ad production through to offer negotiation and onboarding handover
• Partner with hiring managers and HRBPs to build clear role overviews, define selection criteria and agree on timelines
• Execute proactive sourcing strategies, including direct search, networks, referrals and talent pooling, to reduce reliance on agency spend
• Provide market intelligence and salary benchmarking to inform hiring and offer decisions
• Maintain accurate pipeline data in our ATS and report on key metrics, including time to hire, source of hire and diversity outcomes
• Contribute to employer branding, careers page content and internal mobility initiatives
• Drive continuous improvement of recruitment processes, tools and manager enablement resources

Capabilities to Bring

• Approximately five years of in-house and/or agency recruitment experience, including generalist hiring across multiple functions and seniority levels
• A genuine passion for service and an instinct for how communication makes people feel. 
• A track record of building credibility with senior stakeholders and influencing hiring decisions
• Strong sourcing capability, including Boolean search and LinkedIn Recruiter
• Excellent written and verbal communication, with a natural, professional tone. 
• Experience with an ATS (we use Workable) and comfort working with data and reporting
• A genuine commitment to diversity, equity and inclusion in hiring
• Excellent communication and relationship-building skills, with the ability to manage competing priorities in a fast-paced environment
• Experience hiring across APAC, or within live entertainment, ticketing, media or agency environments, is advantageous but not essential

Benefits

We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.

• Front row perks: Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales
• A global stage: Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment
• Flexibility: Hybrid and flexible working, with flexible hours where your role allows
• Parental leave for everyone: Paid leave for primary caregivers regardless of gender, with real support returning to work
• Leave, your way: Annual leave plus extras like birthday leave and purchase leave
• Your backstage crew: Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
• Giving back: One paid volunteer day a year to support our community
• Your next act: Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
• Recognition that means something: ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

If this sounds like the opportunity for you, we welcome you to apply. We believe in creating a place where our people can do their best work!

Learn more about TEG here – www.TEG.com.au

Only direct applications will be considered. No recruiters please