Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.

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ROLE PURPOSE: To manage transfer agency operations by ensuring accurate transaction approvals, adherence to key controls, and timely resolution of queries. The role maintains up-to-date team information, fosters collaboration across internal teams, and ensures high-quality customer service while supporting operational efficiency and compliance. KEY RESPONSIBILITIES OF THE ROLE: • Monitor and approve the fund transactions in the system, ensuring accuracy and completeness of edits and updates. • Maintain up-to-date team information and distribute it appropriately to relevant stakeholders and ensure strict adherence to key Transfer Agency controls and compliance standards. • Ensure high-quality customer service standards are consistently delivered. • Foster collaboration with internal teams and act as a key liaison for operational matters • Represent the team in meetings, providing input and supporting decision-making processes. • Others assigned by team head and senior leaders. QUALIFICATIONS and EXPERIENCE: • Bachelor’s degree or related filed. • 3-5 years experience ub asset management companies TECHNICAL/ FUNCTIONAL SKILLS: ⦁ Familiarity with AML/KYC compliance and operational workflows. • Proficiency in Microsoft Office. BEHAVIOURAL COMPETENCIES AND SKILLS: ⦁ Leadership & Strategic Thinking: Drive operational improvements and lead complex projects. ⦁ Analytical & Problem-Solving: Handle high-level compliance and operational issues. ⦁ Communication & Negotiation: Engage with regulators and external partners effectively.

 

Eastspring is an equal opportunity employer.  We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.