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About this Surveillance Operator - MGM Grand Detroit role at MGM Resorts

MGM Resorts · Onsite · Property - MGM Grand Detroit
Detroit, Michigan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Surveillance Operator, you will help cultivate a collaborative safe environment by working closely with partner departments to support and elevate the guest experience. Your role is essential in maintaining a fair, safe, and secure gaming atmosphere for both guests and team members.



THE STARTING RATE: $23.35

THE DAY-TO-DAY:

  • Utilize a range of closed-circuit television (CCTV) systems to observe and review casino operations, record and archive audio/video evidence, and ensure the surveillance system is functioning properly 
  • Actively monitor all casino operations and personnel including, but not limited to, Table Games, Casino Cage, Soft Count, Slots, and Poker—to ensure compliance with policies and procedures, detect suspicious behavior, and help prevent fraud and theft
  • Continuously enhance knowledge of game rules, internal policies, procedures, and emerging threats through ongoing training and professional development 
  • Collaborate with the local Gaming Authority and support external law enforcement agencies as needed; provide court testimony on behalf of the company when required 
  • Maintain strict confidentiality of all surveillance activities and sensitive information 

THE IDEAL CANDIDATE:

  • Proficient in basic math without use of a calculator 
  • Ability to distinguish colors 
  • Professional appearance and demeanor 
  • Excellent telephone etiquette and communication skills 
  • Basic working knowledge of various computer technology and software to include Microsoft Office applications 
  • Communicate clearly and effectively in English, both verbally and in writing 
  • Must have a high school diploma or GED 
  • Work varied shifts, to include weekends and holidays  


THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally 
  • Health & Income Protection Benefits (For eligible employees) 
  • Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts 
  • Free meals in our employee dining room 
  • Various programs and networking opportunities to help you get promoted 
  • Volunteer opportunities to give back to the community 
  • Other various discounts with company partners such as travel, electronics, online shopping, and many more! 

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10984

Are you ready to JOIN THE SHOW? Apply today!

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About MGM Resorts

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s dif

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