Jobs Companies Blue Yonder Support Engineer - BY/JDA ESP (Enterprise Supply Chain Planning) Techno-Functional Consultant &PLQL

About this Support Engineer - BY/JDA ESP (Enterprise Supply Chain Planning) Techno-Functional Consultant &PLQL role at Blue Yonder

Blue Yonder · Onsite · Bangalore

Scope:

  • This role is focused on supporting various BY Planning solutions in Demand/Strategy and Supply Planning.
  • Needs to work with cross functional teams including Product Development, Consulting and Cloud services.
  • This role needs technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.
  • This position may require 24x7/Weekend coverage and response to systems alerts during 'on-call' periods.
  • Provides advice to customers regarding industry best practices and process methodology.
  • Understands the workflow and tables involved in BY solutions (IO, OP, S&OP, FP, SCP, ESP, Demand, Fulfilment) can be configured to better facilitate client business processes.

Technical Environment:

  • Good Understanding of BY data workflow
  • Installation of BY products
  • Good knowledge of SQL, PL/SQL
  • Intermediate knowledge at MS Excel
  • Basic understanding on customer business and process.
  • Relevant experience on BY SCPO and Manufacturing Planning suite of products
  • Requires a bachelor’s degree (in Industrial/Mechanical Engineering or equivalent) and experience in SC domain
  • Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required

What you’ll do:

  • Design & Architect

  • Understand the implemented solution design
  • Needs to work with cross functional teams including Product Development, Consulting and Cloud services
  • Enhance/Change the design based on new business requirements by the customer
  • Identify Root cause and find the permanent solution to any problem.
  • Responsible to address incident/request related to above mentioned suite of products

  • Develop & Deliver
    • Provide advice to customers regarding industry best practices and process methodology.
    • Understand how BY solutions (IO, OP, S&OP, FP, SCP, ESP, Demand, Fulfillment) can be configured to better facilitate client business processes.
    • Need to work with cross functional teams including Product Development, Consulting and Cloud services.
  • Guide & Govern
    • Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.
    • Provide advice to customers regarding industry best practices and process methodology.
  • Operate & Optimize
    • Provides advice to customers regarding industry best practices and process methodology.
    • Implement monitoring, performance tuning, and operational best practices.
    • Provide value through Innovation and Automation

What we are looking for:

  • Bachelor’s degree in computer science, IT, or related field.
  • 4-11 years of IT experience, with 4+ years in JDA/BY Enterprise Supply chain product with TechnoFunctional experience to configur and facilitate client business processes.
  • Strong expertise in SQL, PL/SQL, Data structure. NextGen skills like AppDynamics, Splunk, MuleSoft, Python, AI/ML, Azure is a plus
  • can
  • Should have strong flair for technology and hands on expertise in debugging/analyzing code in any of the programming languages (Java)

Our Values


If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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About Blue Yonder

Who are we? We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart, creative, rock stars with over 400 patents and 10,000 people years of domain expertise. What do we do? Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue

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