About this Support Associate (Full-Time Remote) role at Wolt - English
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!
We are looking for full-time and remote Support Associates to join our Support team in Bratislava from October 2026! This applies to candidates living outside of Bratislavsky & Trnavsky kraj.
What you'll be doing:
- Processing incoming live chats from our customers, venues and courier partners
- Developing our support function together with the support team as well as other teams within Wolt
- Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners
- Supporting our Czech and Slovak market
Our humble expectations
- You are customer-obsessed and team-oriented
- You have great communication skills with a personal touch
- You have a can-do attitude towards challenges
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
- You already have some experience in a customer-facing role, and you are passionate about service
- This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am.
- You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)
- You are able to start working for us from October 2026
What do we offer
- Multisport card
- Wolt credits cashback benefit
- Snacks and drinks at the office
- Home office after 1 day of training in our office in Bratislava
- Opportunity to grow both personally and professionally within our team
- Employee assistance program
- Team building events
For a full-time remote Support Associate, the basic (fixed) wage component is 1.270€ brutto / month.
Next steps
If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙
Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
